Ovivo and Google

TbirdX · 3 Jan 2014 at 20:05

Had my Moto G on Ovivo for a while now but this morning all google services suddenly stopped working.
Hangouts can't sign in, ingress won't start, playstore times out. Even chrome won't work now.

Ovivo say it's a Google issue...anyone else having trouble?

Rusty! · 3 Jan 2014 at 20:37

It's not Google

TbirdX · 3 Jan 2014 at 20:56

What makes you say that?

kefan77 · 3 Jan 2014 at 20:57

try on wifi. if it works, it's clearly ovivo issue.

if still not, try to reset the phone.

TbirdX · 3 Jan 2014 at 20:59

It works on wifi, that makes it a mobile data issue, Ovivo say it's google blocking them. Everything else works, internet, maps, email etc so mobile data is getting through, just everything google fails.

SkeeterUK · 3 Jan 2014 at 22:23

Just got my sim today and its been fine wifi or normal net with google search etc.

Actually i just tried it once more and your right, google.com doesnt load with data and playstore doesnt load either but is fine with wifi. Might be just a routing issue for ovivo right now, im sure tho it worked with data a hour ago when i tested it tho.

On ovivos network status page it has this now.

status amber icon Network Status
We're currently experiencing an issue with access to Google.com, Gmail.com and similar services.

TbirdX · 3 Jan 2014 at 23:05

Mine worked fine till about 11am this morning. I did see the network status page earlier.
Lets hope they fix it soon.

Jasseh · 3 Jan 2014 at 23:26

Just put my Ovivo sim in my new Nexus 7 and I have the same problem accessing Google.com with wifi off (google.co.uk works fine).

TbirdX · 4 Jan 2014 at 12:43

Whatever it was it's all fixed now :-)