OWA denied for one computer

benjo

benjo

benjo

Soldato
Joined
4 Sep 2005
Posts
12,792
Location
London
Hi guys,

I've got one laptop that refuses to log into OWA, for any user. It just refreshes the login page after someone tries to log in.

I've tried different browers, I've tried connecting through the work connection and at home, both wired and wireless.

I get the same problem when using the exchange server IP on the lan, and through the external web address.

The only thing I can see in the server logs are a failed login attempt, which I get when I use anyone's credentials.

Code: 
Logon Failure:
 	Reason:		Unknown user name or bad password
 	User Name:	b.avery
 	Domain:		futured
 	Logon Type:	3
 	Logon Process:	NtLmSsp 
 	Authentication Package:	NTLM
 	Workstation Name:	FSG-LAPTOP-2

Any ideas?
 
The laptop was never on the domain or in AD, and OWA used to work.

We've got an identical laptop that also isn't in AD and that seems to be working fine
 
Yeah it's a Windows 7 Laptop. I just checked the credential manager and there was nothing stored.

Thanks

Rossi~ said:
Was going to say the same. Wipe the credentials manager and try again.

Also, are you accessing OWA via SSL? If so, have you got the cert on the laptop?

Try resetting IE to default if using IE.

Tried using multiple browsers and also adding the page as a safe site?
Click to expand...

Not using SSL, no. I've tried Chrome and Firefox and they're both doing the same thing. Resetting IE gives the same results too :(
 
Last edited:
Hi, sorry no updates yet. Been quite busy at work and none of the users have needed to use it yet!

I'll make sure I take a look tomorrow.
 
Sorted. Added the laptop to the domain and it worked fine.

I don't understand why though, the other identical laptop isn't on the domain and that works fine. Oh well.

Thanks for all the suggestions guys!
 
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