P7P55D-E issue?

nWovance · 6 Jun 2011 at 22:33

Not sure what the problem is, I have not reset the CMOS or taken the CPU out yet, but I have taken out the graphics card and the ram to no avail. What happened was i could smell a plastic burning kinda smell coming from my computer and 10 minutes later my computer shut off. When i try to turn it back on three red lights show up on the CPU/GPU/RAM. Which obviously means something is wrong, i took out the GPU and put it back in and the red light has gone from the GPU indicator on the motherboard. Which i am assuming must be good, but the ram and CPU lights remain, i took out the ram and put it back in and the light remains. Something must have burnt out I take it, maybe the power supply im not sure, the temp on all th components were always good, so i have no clue what went wrong or how to fix it

Not sure if this is the right thread so i apologise in advanced, any help would be very welcomed.

lrlcr · 6 Jun 2011 at 23:03

Does anything look burnt?

My bet would be PSU

Surveyor · 6 Jun 2011 at 23:14

What make and model is the PSU?

nWovance · 7 Jun 2011 at 00:02

lrlcr said:
Does anything look burnt?

My bet would be PSU

as far as i can tell nothing looks burnt anywhere, but i haven't taken the psu out and opened it up( i would not like to do that lol)

Surveyor said:
What make and model is the PSU?

It is a OCZ stealth X stream 700W about 14 months old

Surveyor · 7 Jun 2011 at 00:08

Take the PSU out of the case and give it a sniff.

Leeroy123 · 7 Jun 2011 at 00:48

Do you have another psu to try?

nWovance · 7 Jun 2011 at 00:56

Surveyor said:
Take the PSU out of the case and give it a sniff.

It happened about 4 days ago so the smell is very faint, but the psu seems to smell slightly strange.

Leeroy123 said:
Do you have another psu to try?

Yes, I'll try my old one in the morning.

nWovance · 10 Jun 2011 at 14:07

Ok, it seems after installing my old 500watt non brand power supply everything is up and running fine again, so the power supply must have blew. So thanks a lot for the help guys, could anyone assist me on RMAing this thing, no idea how it works ^.^

Surveyor · 10 Jun 2011 at 18:09

nWovance said:
Ok, it seems after installing my old 500watt non brand power supply everything is up and running fine again, so the power supply must have blew. So thanks a lot for the help guys, could anyone assist me on RMAing this thing, no idea how it works ^.^

You can try contacting the place you bought it from but as it's over 12 months old you'll may have to deal with OCZ directly:

OCZ Customer Service FAQ

They're based in the Netherlands so you may have to send your PSU there.

nWovance · 11 Jun 2011 at 20:58

Surveyor said:
You can try contacting the place you bought it from but as it's over 12 months old you'll may have to deal with OCZ directly:

OCZ Customer Service FAQ

They're based in the Netherlands so you may have to send your PSU there.

Thanks bud, seems if i wanted a rebate, it would take up to 10 weeks (x.x)

Surveyor · 11 Jun 2011 at 22:53

nWovance said:
Thanks bud, seems if i wanted a rebate, it would take up to 10 weeks (x.x)

I think you're looking at the wrong bit.

You want an RMA.

You need to fill this in:

RMA

Fill in the details and select "RMA Needed".