Packaging! OCUK pre-builds

Lyonic

Lyonic

Lyonic

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7 Aug 2016
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15
Hey all quick questions did'nt know where to ask this, so sorry if its in the wrong place. I placed an order for the overclockers to make me a pc but i am really worried that it might get damaged in transit, like the cards will fall our or something. Are these things really solid? I don't know much about PC's and probly would not notice something was wrong.

How is the stuff sent and do the carriers know what they are sending? (my rig was like 2k so bring me my brown pants!)
 
Lyonic said:
Hey all quick questions did'nt know where to ask this, so sorry if its in the wrong place. I placed an order for the overclockers to make me a pc but i am really worried that it might get damaged in transit, like the cards will fall our or something. Are these things really solid? I don't know much about PC's and probly would not notice something was wrong.

How is the stuff sent and do the carriers know what they are sending? (my rig was like 2k so bring me my brown pants!)
Click to expand...

It's not the first time they're doing it, relax. The system will be secured for transport and if I recall right, the courier's DPD, and, yes, they're not oblivious to the fact that you should probably not jump up and down on top of an OCUK box. :p

Moreover: https://www.overclockers.co.uk/systems-faq.

Unpack, turn the system on; any issues -- get in touch with support. :)
 
Nothing will just fall out. All the components that make up a PC are usually secured by clips, ties, screws and sockets with locking mechanisms etc. Nothing is loose. If there is anything which needs some additional support or protection during transit, they will stuff in some bubble wrap.

I've not had a pre-build from OCUK, but whenever I've bought components they've always been well packed and arrived safely and on time. OCUK use DPD who are one of the better couriers out there and you get a full tracking service.

So no need for brown pants, everything should be fine :)
 
Stuff enough bubble wrap in something and it'll survive a nuke :).

Never had any issues with OcUKs packaging other than the clear hatred of the environment :D.
 
Just remember when it arrives to remove all the packaging. I'm sure it was on here I read some guys horror story about getting a new system, turning it on and a while later smelling a foul burning smell. After numerous phone calls to tech support he found a lump of polystyrene inside the case that was there to support the CPU cooler or something like that that he'd not taken out.
 
lol^^

I suppose if you don't know about computers and it didn't have a side window it would be a easy mistake. First think most of us would do is take the side off tho
 
I had a keyboard from ocuk turn up and was left out in the rain by dpd.

Opened it up to find several million layers of plastic bags and bubble wrap which meant it could probably have been to the bottom of the san marinas trench and survive.

They wont risk having to refund something so expensive by inadequate packaging, and they'll stand by it if there are issues. Dont worry, you've bought from a good retailer for this.
 
If I remember correctly only from what I've seen in the forums the don't send the gpu installed because of the possible weak spot of the PCB. Not sure they still do or ever did but that'll be the only thing you might be thrown off by but it's the easiest thing in th world to just plug a gpu in.
 
I can't speak definitively for the store, but I believe when they send a system out they use something to support the GPU etc (some of their systems cost many thousands).

I think it's a special foam in a bag thing which once it's put into place in the machine sets in shape thus acting as a support, and when it arrives you just pull the bag out.
The same sort of idea as the polystyrene foam blocks you find in various packaging to stop fairly heavy bits moving around, but better suited for PC's.

I'm a little vague as I've only seen it once and didn't hear the explanation very well, but I was impressed with the idea at the time as it seemed a very well thought out solution to the problem.
 
when i got mine it had those expandable moulded foam bags that set into a particular shape around components - you have to be careful taking them out though.
 
When I got my pre-built system from them (several years ago now I must admit) it was all packaged very securely, didn't even have to push the gpu back into the slot.

Not like some of the Lenovos and HPs we had at work where we had to re-seat the gpu as it had moved in transit.
 
Some unboxing pics might be of interest to some people here, clear up the issue of how the GPU and CPU coolers are supported / protected in transit etc.
 
I mate bought one from ocuk and it was delivered damaged. Had to arrange return testing and redelivery.

No extra cost, but 2 weeks of ball ache for sloppy shipping.
 
The last rig I bought came in a box the size of a office photocopier filled with enough bubble wrap to keep a room full of ADHD kids happy for hours. IIRC the box was about 5ft high by about 4ft square for a 50cm high tower!
 
My main rig turned up like this:

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2.JPG


I also bought a PC for my parents and that came in a big box with lots of protected packaging. The inside of both rigs were packed so components couldn't move.
 
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