Packet Loss

[TW]Fox · 15 Mar 2012 at 19:00

Hi guys,

I get loads of Packetloss when using Teamspeak. Everything else works fine.

I'm on O2 LLU with about 2.5mbit. Any ideas?

kerrgreg · 15 Mar 2012 at 19:11

Are you the Local server or is it an external host? How many connections, are you the only person experiencing the issues?

[TW]Fox · 15 Mar 2012 at 21:15

External host, I'm the only person having any issues. Works fine for everyone else. Hosted on one of the big server providers so I'm convinced its my connection.

VaderDSL · 15 Mar 2012 at 21:16

Does a trace route offer any indication where the issue is occurring?

ChrisD. · 15 Mar 2012 at 21:41

VaderDSL said:
Does a trace route offer any indication where the issue is occurring?

This. Do a traceroute to the TS server and also some big sites like bbc.co.uk

Could just be a DNS issue as well.

PistolPete · 15 Mar 2012 at 21:44

MilanoChris said:
Could just be a DNS issue as well.

How is packet loss going to be a DNS issue :confused:

ChrisD. · 15 Mar 2012 at 21:54

DNS uses UDP at times does it not? If there's poor comms and DNS packets are lost, would that not affect the overall connection problem?

KIA · 15 Mar 2012 at 22:12

MilanoChris said:
DNS uses UDP at times does it not? If there's poor comms and DNS packets are lost, would that not affect the overall connection problem?

Nothing to do with packet loss to a TS server IP.

edscdk · 15 Mar 2012 at 22:38

MilanoChris said:
DNS uses UDP at times does it not? If there's poor comms and DNS packets are lost, would that not affect the overall connection problem?

DNS will be cached locally after the initial query and for a reasonable period of time...

andrewdodd13 · 15 Mar 2012 at 22:42

edscdk said:
DNS will be cached locally after the initial query and for a reasonable period of time...

While this is true, I'd imagine it's also irrelevant unless you DC from the server as DNS is only used when you try to connect to TeamSpeak because the connection will remain open for the duration of the session.

Right?

PistolPete · 16 Mar 2012 at 08:52

Any DNS problems will be eveident before connecting, once the IP has been resolved it's resolved......and that assuming that the connection is configured to use the FQDN, whereas many are simply connected to by IP address so DNS is not even used.

edscdk · 16 Mar 2012 at 08:59

andrewdodd13 said:
While this is true, I'd imagine it's also irrelevant unless you DC from the server as DNS is only used when you try to connect to TeamSpeak because the connection will remain open for the duration of the session.

Right?

I was thnking in general terms, you look up, you cache if you dont use to forget after a bit..

you are correct

edscdk · 16 Mar 2012 at 09:05

Its probably not packet loss as in it vanished, its probably packet loss as in a timeout...

I had two customers recently who could browse fine but while playing wow in one case and another game in the other case they kept getting disconnected...

there was the odd dropped ping to www.google.co.uk but nothing more than 1 every 20/30

in both cases I bumped down their MTU from 1492 and 1450 to 1400.. in both cases it resolved the issue...

if its a real issue maybe try bumping down the MTU or UP if its low... remember TT is sticking its data into a packet that get chopped up and repacked several times along the way and its only going to wait X millisconds for a packet..