Palit 3080 ti Failed

tim.stocks · 20 Jun 2022 at 19:40

Hi all, need a bit of help, my son has a Palit 3080 Ti GFX card (and before anybody says its out of warranty and it was bought from OC) he had it on air but only a 1080p tv (till able to afford 4K monitor)for a xmas gift last year we got him a EKWB water block and back plate fitted it all ok then in the new year my son bought a 4K monitor but when running 4K games he started to get a hot spot so i took the card apart re did all the heat pads etc even sent a pic of to EKWB and they say all good but still getting hot spots so last week we decided to go back to air as he had not tried it on stock fans in 4K easy job water block of fans back on some thing that i have done with many cards but now the card will not post a pic in any of the outputs, been on to palit and nvidia to ask for any help and they cant or wont help as warranty is out (they wont even suggest some were to send it to be looked at and i will pay) i tried it on another pc this weekend nothing new PSU and new cables but only the lights on the fans come on so theres power there, its above my pay grade now so i would like to ask is there any were in the UK that is a very GOOD and REPUTABLE company were i can send it for repair with out the usual Bo##Ox charge you £100 to say they looked at it only to say they cant fix it but they not even taken out of the box.
Any help would be great plz (and im not going to put it in a oven like it says on youtube before some one says do it) its a very expensive card so we want to look at every option if possible to get it working.
Thanks all

Tim

The_Arbiter · 21 Jun 2022 at 18:03

There was a guy on here who fixed them IIRC. I'd start a thread in General Hardware or get this one renamed to something that indicates you're looking for a repair.

HRL · 21 Jun 2022 at 21:34

Blimey. Didn’t even realise you could buy a 3080Ti with only 12 months warranty. Thought the minimum was 24 months TBH.

Dg834man · 21 Jun 2022 at 21:40

HRL said:
Blimey. Didn’t even realise you could buy a 3080Ti with only 12 months warranty. Thought the minimum was 24 months TBH.

Dont think any come with less than 2 years, might have been a b grade

Thekwango · 21 Jun 2022 at 21:50

HRL said:
Blimey. Didn’t even realise you could buy a 3080Ti with only 12 months warranty. Thought the minimum was 24 months TBH.

Dg834man said:
Dont think any come with less than 2 years, might have been a b grade

op fitted an after market waterblock if i read it correctly, might explain the zero warranty.

ALXAndy · 21 Jun 2022 at 23:52

They can't void your warranty over a water block unless you did physical damage. Those void stickers are not worth what they are printed on.

Purgatory · 22 Jun 2022 at 00:11

HRL said:
Blimey. Didn’t even realise you could buy a 3080Ti with only 12 months warranty. Thought the minimum was 24 months TBH.

Palit actually have 3 years warranty and many stores state 2 years but it's 3 years on the 30 series Palit told me when I asked them when I purchased my cards.

His warranty is void because he took the card apart not because it had 12 months warranty. They don't allow opening the cards and voids the warranty as he put a water block on he voided his warranty by taking it apart as with most gpu companies voids the warranty they don't allow users to take them apart and clearly didn't put the water block on right and fried his card in the end and now you know why many companies void the warranty if opening it up as the user may have no idea if he/she has installed it correctly or been careful not to cause damage while installing a water block or maintaining their cards with new thermal paste etc.

tim.stocks · 22 Jun 2022 at 11:53

HRL said:
Blimey. Didn’t even realise you could buy a 3080Ti with only 12 months warranty. Thought the minimum was 24 months TBH.

If you read all the msg i posted you would see the card was watercooled as in taken apart so warranty void.

CaptainRAVE · 22 Jun 2022 at 11:55

ALXAndy said:
They can't void your warranty over a water block unless you did physical damage. Those void stickers are not worth what they are printed on.

Yea they can, that’s why there are stickers on there. It doesn’t mean they will, but that’s the risk you run.

tim.stocks · 22 Jun 2022 at 12:01

The_Arbiter said:
There was a guy on here who fixed them IIRC. I'd start a thread in General Hardware or get this one renamed to something that indicates you're looking for a repair.

Thanks mate posted in General so fingers x.

Purgatory · 22 Jun 2022 at 12:06

tim.stocks said:
Thanks mate posted in General so fingers x.

The person you want to message to have a look at it to repair is @Vince .

If you read this thread you will see he helps forum users get their cards working again.

Graphics card sudden death

My trusty old GTX 1080 Ti kicked the bucket very suddenly last night. I was just heading back to the shrine in Nioh 2 before bed when all of a sudden the display went off and the PC wouldn't POST again, displaying the "bad VGA" LED. I have ordered a new card, but also a bit concerned about the...

forums.overclockers.co.uk

HRL · 23 Jun 2022 at 11:02

tim.stocks said:
If you read all the msg i posted you would see the card was watercooled as in taken apart so warranty void.

However most people would probably have retrofitted the original cooler and tried their luck.

Kudos to you for your honesty though.

SpudMaster · 24 Jun 2022 at 08:56

HRL said:
However most people would probably have retrofitted the original cooler and tried their luck.

Kudos to you for your honesty though.

Exactly, put the stock cooler on and send to back to Palit under warrantly. Worse case is you get the card back as you sent it and then go down route looking for repair. Best case is they fix or replace it for you

xPETEZx · 24 Jun 2022 at 10:57

Purgatory said:
Palit actually have 3 years warranty and many stores state 2 years but it's 3 years on the 30 series Palit told me when I asked them when I purchased my cards.

His warranty is void because he took the card apart not because it had 12 months warranty. They don't allow opening the cards and voids the warranty as he put a water block on he voided his warranty by taking it apart as with most gpu companies voids the warranty they don't allow users to take them apart and clearly didn't put the water block on right and fried his card in the end and now you know why many companies void the warranty if opening it up as the user may have no idea if he/she has installed it correctly or been careful not to cause damage while installing a water block or maintaining their cards with new thermal paste etc

CaptainRAVE said:
Yea they can, that’s why there are stickers on there. It doesn’t mean they will, but that’s the risk you run.

Why do you folks let companies make you think this is not only true, but right and proper?

Would you apply this thinking to other purchases? Would you be happy if a car manufacture voided the warranty because you opened up the bonnet? Or changed a brake pad yourself?
Sure, if you tried to claim on warranty for something that you have damaged they would be right to reject your claim. However the onus is on them to provide evidence of that.

Yes, some people will end up breaking a card while trying to fit a water block, or re-do thermal paste. That does not give them the right to blanket reject a claim for anybody that opens a card.

OP, I would put the stock cooler back on, and send it for warranty.
Unless you know you damaged the card in the process, I see no reason why you wouldn't do this. At worst, Palit reject your claim. Again, this is something you could attempt to fight even if they did. But... even if all that failed... what have you lost exactly? You'd still end up with a broken card that you could attempt to have repaired on your own costs.

VersionMonkey · 24 Jun 2022 at 13:17

xPETEZx said:
Why do you folks let companies make you think this is not only true, but right and proper?

Because that's how the law in the UK works? The contract of sale is between the consumer and the retailer (and it is that contract to which the consumer's statutory rights get added). The manufacturer is not usually a third party to that contract and there's nothing in UK law that creates any implicit contractual relationship between the manufacturer and the consumer. The manufacturer is under no obligation to provide any warranty at all to the consumer because they don't have a contract. Thus any warranty the manufacturer does offer direct to the consumer can come with whatever strings attached they like - it's entirely voluntary.

Szydero · 24 Jun 2022 at 14:05

xPETEZx said:
Palit reject your claim. Again, this is something you could attempt to fight even if they did.

Fighting over with a company who is not taking a part of b2c OCUK warranty. then Palit will say who you are.

You can't do this and that, So simply, but some people still cannot get it.

xPETEZx · 24 Jun 2022 at 17:09

VersionMonkey said:
Because that's how the law in the UK works? The contract of sale is between the consumer and the retailer (and it is that contract to which the consumer's statutory rights get added). The manufacturer is not usually a third party to that contract and there's nothing in UK law that creates any implicit contractual relationship between the manufacturer and the consumer. The manufacturer is under no obligation to provide any warranty at all to the consumer because they don't have a contract. Thus any warranty the manufacturer does offer direct to the consumer can come with whatever strings attached they like - it's entirely voluntary.

So why does any manufacture offer a warranty direct to customer in the UK?

Szydero said:
Fighting over with a company who is not taking a part of b2c OCUK warranty. then Palit will say who you are.

You can't do this and that, So simply, but some people still cannot get it.

I have no idea what your saying with this. If your suggesting the same as above, that Palit have no obligations to the customer regards to warranty at all, I have the same question. Why do they bother then?

Ultimately, my last point stands. You have nothing to loose by trying.

VersionMonkey · 24 Jun 2022 at 17:56

xPETEZx said:
So why does any manufacture offer a warranty direct to customer in the UK?

I have no idea what your saying with this. If your suggesting the same as above, that Palit have no obligations to the customer regards to warranty at all, I have the same question. Why do they bother then?

Mainly because they believe it enhances their brand to do so. But because they are not obliged to, they can and do set limits including reserving the right to reject claims if the consumer has disassembled the product.

It is reasonble to argue that we consumers ought to include consideration of the manufacturer's warranty terms in our selection of products thereby hopefully leading to manufacturers enhancing their offer. It's important to remember, though, that in the UK it's "take it or leave it" offer - the only choice you have if you don't like that a particular manufacturer has rejected your claim because you removed a warranty sticker is to have not bought that product in the first place.

You do have other remedies against the retailer, but they aren't always as good as what you might get from a manufacturer.

Ultimately, my last point stands. You have nothing to loose by trying.