panasonic servers down ?

movingtables · 3 Apr 2019 at 20:48

anyone having issues with accessing netflix / amazon via their panasonic tv ?
my 3 panasonics wont connect but my LG tv does.
im on virgin media and can access these services via my web browser perfect

i have 1 LG tv and that works perfect.

reset superhub 3 and factory reset the tv's

still no joy

Dis86 · 3 Apr 2019 at 21:17

Yup, mine won't work.

nantucket66 · 3 Apr 2019 at 21:25

Yes ours has been hit and miss this evening for some reason. No issue with our Internet, so clearly a Panasonic issue.

wesley · 3 Apr 2019 at 22:22

Panasonic DNS issue?

Flibster · 4 Apr 2019 at 02:34

My FireTV was having issues too, accessed Amazon Prime Video fine through the Sony bluray player though.

BUDFORCE · 4 Apr 2019 at 07:35

AHH yea, I had problems last night also, Panasonic TV.

GravyMonster · 4 Apr 2019 at 08:19

Same. I thought it was my router so ended up doing a firmware update on that instead, silver lining I guess.

Django x2 · 4 Apr 2019 at 12:42

Change the advanced network settings of your Panny to use 8.8.8.8 as DNS. That should rule out a Panny DNS issue which it feels like this is.

Having said that, mine has been fine all week

movingtables · 4 Apr 2019 at 18:00

Django x2 said:
Change the advanced network settings of your Panny to use 8.8.8.8 as DNS. That should rule out a Panny DNS issue which it feels like this is.

Having said that, mine has been fine all week

The default dns reads: 194.168.4.100

Should I replace each denominatio with an 8 ?

So it it would be 8.8.8.8 exactly as you typed it ?

Sorry to sound stupid I just don't want to block access
and never have internet on TV lol.

agw_01 · 4 Apr 2019 at 22:28

I use OpenDNS and still had issues.

Had some problems accessing Netflix and YouTube last night but it started working after I launched the web browser. I still can't access the app store however.

Django x2 · 7 Apr 2019 at 12:25

movingtables said:
The default dns reads: 194.168.4.100

Should I replace each denominatio with an 8 ?

So it it would be 8.8.8.8 exactly as you typed it ?

Sorry to sound stupid I just don't want to block access
and never have internet on TV lol.

Yeah exactly that.

I'm not sure what the issue is not mine has been flawless

BUDFORCE · 12 Apr 2019 at 22:14

I'm getting problems again today. Internet connection fine, Netflix fine on my PC, on my Panasonic TV I can't login, reset password, works on PC, not TV, turn TV off and on, no joy, restart router, no joy.

All other apps work on TV, BBC iPlayer etc.

Flipping annoying.

Django x2 · 13 Apr 2019 at 08:53

BUDFORCE said:
I'm getting problems again today. Internet connection fine, Netflix fine on my PC, on my Panasonic TV I can't login, reset password, works on PC, not TV, turn TV off and on, no joy, restart router, no joy.

All other apps work on TV, BBC iPlayer etc.

Flipping annoying.

Currently sat here with a Panny watching Netflix with no issues.

hudson86 · 13 Apr 2019 at 10:04

Have been having issues on and off for the last 2 weeks, didn't realise it was a Panasonic web service / cloud issue so tried factory reset a couple of times, router resets etc.
Worked the next day but since then Youtube still not working (Panasonic cx802b using Firefox OS ), i still get "app will be available soon" , rest i use are working Netflix /Amazon / Iplayer / Ch4 etc.

When it wasn't working seemed to be intermittent in the evenings. Am going to raise something with support shortly.

Theres a few older threads on Avforums, but nothing recent ish.

https://www.avforums.com/threads/ne...-services-for-lcd-tv-with-firefox-os.1985724/

*** edit, got YouTube working, created an account on Panasonic cloud services via the option in the menu / network / my home cloud settings. Odd as never had to do that in nearly 3 years owning the telly.

LewisRaz · 13 Apr 2019 at 11:32

both working fine on mine. Netflix has not missed a beat playing every peppa pig episode on netflix 187 times a day.
Also started using the TVs youtube as 4k... Vs Sky Qs youtube and netflix which doesnt 4k.