Parvum 2.0 Off Tolerance?

[Scottrich]

Hey all just wanted to make a thread to see if any one else has had this problem also.
Ok so I received my Parvum Systems 2.0 case today in the post and when assembling I found multiple problems. Firstly I noticed that the between the base panel and the motherboard mounting panel as a gap as tho the tolerance was not quite right or it had warped at the bending point of the mobo panel
see pictures -

http://imgur.com/a/gA0Ce

Notice the gap between that the light is shining through i mean ok, there might be a small gap but its pretty noticeable in my opinion

Second thing I found was the ssd mounting panel was completly not the right size i mean it's around a inch short and is missing 2 mounting holes

Other than those two problems the case is great just really confused

I have contacted parvum systems but no reply yet
what do you guys think?

 

[On Holiday]

Pics not working for me.. anybody else?

 

[Scottrich]

Pics not working for me.. anybody else?

Not sure why there not working, tho they are imgur images, you can right click copy url thought it seems and that works :S

 

[MonsterMoshi]

I'm sure Parvum will sort you out.
They are very active on the forums and seem nice.
Although I can image that is is quite concerning that something like this has gotten as far as the consumer.
Simple mistake in the machining process i'm sure

 

[Scottrich]

I'm sure Parvum will sort you out.
They are very active on the forums and seem nice.
Although I can image that is is quite concerning that something like this has gotten as far as the consumer.
Simple mistake in the machining process i'm sure

Yeah hope they do get back to me otherwise cant mount any HDD/SDD's unless i Velcro them
By the looks of it I think they were cutting a template with the last bit of a acrylic sheet and therefore the inch off the end missing :S

 

[joelk2]

yeh, contact parvum, they'll sort you out. they are good chaps.

have you emailed them directly?

 

[Scottrich]

We'll I have contacted there email on there website
[email protected] still no reply thought

 

[joelk2]

We'll I have contacted there email on there website
[email protected] still no reply thought

sometimes they take a little while but they will come back to you.

they also have facebook/twitter so you could try them aswell.

 

[Scottrich]

sometimes they take a little while but they will come back to you.

they also have facebook/twitter so you could try them aswell.

Thanks,
I have sent them a Facebook message aswell for safe measure just want this sorted asap

 

[MonsterMoshi]

According to this post they are at CeBit this week so could explain why your not hearing anything

 

[Scottrich]

According to this post they are at CeBit this week so could explain why your not hearing anything

Ahh thanks mate explains why not heard anything

 

[Scottrich]

Just got a Reply via Facebook they are sending me a new panel! glad that's all sorted!

 

[cypto]

Great to hear you got it sorted, the panel did look like it was milled shorter that it should be. +1 for Parvum in terms of customer service.

 

[shadowscotland]

As above - some how it was milled short - no fixing holes is a giveaway.
Good to know the parvum boys are sending a replacement asap.
(just a shame it didn't get noticed before it left the workshop.)

As for the mid wall - that's normal.
You can improve it with a bit of sanding to remove the bump where the acrylic is bent.
But it's a butt joint - you'll always get some light bleed