PayPal shopping cart problem

Morlan

Morlan

Morlan

Soldato
Joined
18 Oct 2002
Posts
3,245
Location
melbourne
I'm having a problem with the PayPAl shopping cart on my site. My account type is "IE Business" (Irish)

The first step to order items is to enter your country, credit card details and billing address. The second page then asks for your shipping address but the "country" bit reverts back to Ireland and it doesn't allow the customer to change it :confused:



Does anyone know why this is? Do I have to have a different type of account to be able to sell to other countries?

Thanks.
 
I don't understand why it would still be coming up unless that is a preference inside the paypal merchant tools which I'm almost sure it's not. Maybe it has saved it from your previous testing. Try clearing your cache and see if it still brings up 'Ireland'. :)
 
abruzz1 said:
Maybe it has saved it from your previous testing. Try clearing your cache and see if it still brings up 'Ireland'. :)
Click to expand...

It';s defo not that because customers from the UK have been emailing me telling me about the problem.

PayPal support is useless, they just emailed me a 100 page PDF :rolleyes:


hardc0re_tid said:
would this not be better under the HTML and programming forum?
Click to expand...

It's more to do with PayPal than website programming.. I wasn't sure :-/
 
That's a bit of a strange problem, though it's probably really easy to fix. Paypal are a useless lot when they want to be. What settings have you changed inside the paypal merchant tools? Or did you just generate the code for the buttons and stuff and stick it on the website? :)
 
Are you entering that information at paypal.* or through a shopping cart installed on your website?
 
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