Paypal want ID..

toon_mad · 20 Jul 2011 at 19:37

Logged into Paypal yesterday and it said I am close (£1650) to reaching a limit of £1900, and that they request for me to send or upload some proof of ID. This proof can be Drivers License, Passport, Utility bills etc.

Is this a scam or a legit thing to do?

It says I have 133 days to respond or my account will become restricted.

Dont see why I should need to do this, Ive been with them for about 4 years and my bank is confirmed, but they want more information.

Any suggestions?

Cheers

djshauny1 · 20 Jul 2011 at 19:39

Call paypal mate

West · 20 Jul 2011 at 19:41

Dunks · 20 Jul 2011 at 19:42

If it was an email I'd be crying scam, but if you've logged into the legit paypal site then I doubt it's a scam.

toon_mad · 20 Jul 2011 at 19:44

Dunks said:
If it was an email I'd be crying scam, but if you've logged into the legit paypal site then I doubt it's a scam.

I had no email, it only came to light after loggin in on there site.

Even so, I dont feel comfortable sending that kind of data :eek:

Raikiri · 20 Jul 2011 at 19:44

West said:
Scam

Er, no it isn't.

Once you go over a certain amount of money received they check to make sure you're not running a business IIRC. I had to do it ages ago.

Glaucus · 20 Jul 2011 at 19:47

Legit, once a certain amount is reached. They have to do normal bank checks by law.

Xenoxide · 20 Jul 2011 at 19:47

Seems legit to me, found this documentation on PayPal's site:

https://www.paypal.com/helpcenter/m...s=solutionPanels&solutionId=163437&isSrch=Yes

If you Google "paypal £1900 limit" you see lots of discussions about it as well.

1LANCS · 20 Jul 2011 at 19:47

toon_mad said:
I had no email, it only came to light after loggin in on there site.

Even so, I dont feel comfortable sending that kind of data

You give them your credit/debit card details/bank details/direct debit details/name/address/dob/phone number/ebay transaction details.... and you are quibbling over proof of id?

theNude · 20 Jul 2011 at 19:49

I'm pretty sure they need it when you get to a certain amount due to anti money laundering laws.

When I make overseas transactions I have to provide a copy of my passport for the same reason.

West · 20 Jul 2011 at 19:52

Seems strange that they ask you for ID though?

Edit: didn't realise it wasn't an email.. reading fail.. my bad!

toon_mad · 20 Jul 2011 at 19:57

1LANCS said:
You give them your credit/debit card details/bank details/direct debit details/name/address/dob/phone number/ebay transaction details.... and you are quibbling over proof of id?

I know it was 100% safe when they got my bank information as I confirmed the small deposits they put in, also checked it with my bank.

Sending photographic ID and other information is a bit different, considering my passport etc has a signature on too :rolleyes:

Liampope · 20 Jul 2011 at 20:24

It's not a scam - I had to do the same. But dont take our word for it - phone support to confirm is the safest way. You could, for example, in theory, have a browser hijacker in your system.

PinkPig · 20 Jul 2011 at 20:38

toon_mad said:
I know it was 100% safe when they got my bank information as I confirmed the small deposits they put in, also checked it with my bank.

Huh? What security do you get from that?

Martini1991 · 20 Jul 2011 at 20:47

All I had to do was my verify my address when I went over 1.9k, this was along time ago..

Sgt Tackleberry · 20 Jul 2011 at 20:50

West said:
Scam

Er No....

I had this last year. Just ring up paypal and explain what is going on and they will sort it out for you in that phone call.
That's what they did for me

...

Good luck with it.

spleenharvester · 20 Jul 2011 at 23:11

Did the same to me... except it was for a PPG of £9 they "found suspicious". ¬¬