pc blqck sreen after windows 7 icon... help

justdamo · 20 Jun 2016 at 15:32

Hi,

My pc is a windows 7, i4 processor with a nvidia card geforce 970

all was fine last night and now after the windows 7 icon comes on, the screen goes blank, no curser nothing.

I can load up in safe mode, but I dont have an option to restore the sytem.

Hiw do I solve this oroblem, im ok with pcs but no expert so any help would be really appreciated.

thanks

imginy · 20 Jun 2016 at 15:39

Just what I read online:

Can u boot in safe mode and change windows resolution to 800x600?

If not try booting in safe mode and uninstalling graphics drivers then boot up normal windows and reinstall graphics.

justdamo · 20 Jun 2016 at 16:28

I tried it, still not working

VKleita · 20 Jun 2016 at 16:43

IF you can boot into safe mode, remove graphics driver but still getting black screen on start up then something loading with windows is conflicting.

using MSconfig and turning items off until you find the offending item might help.

This issue might be a symptom of something else corrupt thou.

You should be able to use system restore to roll back to when it actually last worked (It didn't turn it off did you.. ?

)

justdamo · 20 Jun 2016 at 17:02

I can remove the graphics driver and then it boots up fine but when I reinstall the card it goes back to the black screen

justdamo · 20 Jun 2016 at 17:09

Sytem restore sais its been turned off but can never remember that I turned it off, no reason why I would

imginy · 20 Jun 2016 at 18:01

justdamo said:
I can remove the graphics driver and then it boots up fine but when I reinstall the card it goes back to the black screen

What screen are you using? sounds like your graphics card is trying to run in a different resolution or framerate to your screen.

Do you have another monitor you can plug in and see if that will go?

justdamo · 20 Jun 2016 at 18:27

Im using a tv, 1080, it worked perfect last night, what could have changed.... I dont have a monitor

imginy · 20 Jun 2016 at 19:07

justdamo said:
Im using a tv, 1080, it worked perfect last night, what could have changed.... I dont have a monitor

I think sometimes it can happen when your graphics drivers update.

I would try in safe mode rolling back your driver or update to a different one

justdamo · 20 Jun 2016 at 19:41

Rolling back the driver worked thank you !!! So when do I next update the driver now? To prevent the same issue

imginy · 20 Jun 2016 at 21:27

justdamo said:
Rolling back the driver worked thank you !!! So when do I next update the driver now? To prevent the same issue

Glad it worked.

Hopefully the next one they release won't cause same issue. You would be better asking in graphics card section about the update i dont know.