PC crashing issues since 2016 and possibly earlier..

Soldato
Joined
5 Aug 2004
Posts
2,734
I don't recall when my issue started exactly, I don't remember having any issue in 2015 looking at the games I played that year, in 2016 I remember having crashes playing Deus Ex: MD but it went away for ages and a little after the launch of Overwatch it came back. The last few days it's been really bad locking up 5 times before it settled and let me play Destiny 2.

So the crashes, 95% of the time it's a hard crash with the sound dragging bzbzbzbzbzbzbzbzzbzbzbzbzb, hard reset required. Sometimes the screen freezes and mouse and keyboard won't work but I can still communicate on voice comms, hard reset required again. And lastly, this type of crash is like the super slo-mo replay Ace Ventura does, sounds getting dragged and crackly/poppy, which eventually leads into the same crash as I explained first.

My hardware:

i7 930 at stock
GTX 780 at stock
GB x58-UD3R mobo
6Gb Corsair ram
3x SSD. 1 dedicated for Windows, 1 for games and the other one I'll explain in a bit.
2x HDD
Sound Blaster Z
EVGA SuperNova G2 750W

What I've done: When I tried trouble shooting this myself last year I ran;

Prime95 - No errors
Memtest86 - No errors
Furmark - No errors
Heaven 4.0 - Some crashes just after it started benchmarking.
Took my PSU back to the shop where they tested it and found no errors.
Bought a 3rd SSD to replace the OS SSD because it was an OCZ Agility3 which my brother replaced. I needed a quick swap for my dead OCZ Vertex 4. Being suspicious at the SSD being an issue I bought a replacement.
Used multiple temperature monitor software and all temps were in order.

What I did today: After losing my rag after loading Destiny 2 for the 5th time and my PC freezing a few minutes after loading I decided it's time I reinstall Windows, I never did a clean install after Windows 10 upgrade in 2015 and yes that also means that SSD I bought ages earlier to replace the OCZ Agility 3 sat connected in my case all that time empty.

So a clean install of Windows 10 on a never used SSD, with my fingers I loaded Destiny 2 all looked fine until I went to travel to EDZ and it was crash type 2, everything frozen and no inputs but I could still talk to my mate on TeamSpeak3. Hard reset, reloaded the game and played for about 2 hours no problem then came here to write this post.

Behaviour of the crashes: It's not all game related, sometimes I can just be watching Youtube and click to another video and freeze. Sometimes when booting I wouldn't even make it to Windows. It's like a funny 5 minutes then the PC would be fine for the duration of use which is why I've not chased the issue and planned up upgrading the problem away, which I've planned on for 3 years and was gunna go with Coffee-Lake but then price and stock issues. The last few days the crashing has been atypical and will crash after every game load. So where it's sometimes 5 minutes of hassle, atm it's been 5 mins of hassle then problem free gaming but then I take a break for an hour and reloading Destiny 2 causes the freezing crash. Oh and I also had a crash today when I plugged IN a USB stick to copy some files on for Windows reinstalling prep.

Tomorrow I'll open my PC and have a look and take out the OCZ Agility 3, and whatever comes to mind as I'm looking.

Last thing to mention is that as I've had the problem for quite some time I've used multiple drivers for my GPU and all Windows updates have been installed.
 
Always tricky to tie down. I had a similar issue, mine was caused by a dodgy lead to my GPU from the PSU which I was able to swap. It would suggest the problem is hardware related but you are running some pretty ancient hardware there. The CPU has to be 7 or 8 years old, a first gen i7. Your RAM is pretty low, 6GB on Windows 10 and you will be constantly using the swap file for games. I would suggest it might be time to upgrade that CPU and spend a few quid on Ryzen.

What does event viewer say about it? Kernal power error perchance?

Type Event viewer into search and click it's icon to run. Expand custom view and look in Administrative events. Look for a red cross and the error that goes with it around the time of the last crash.
 
Prime95 - No errors
Memtest86 - No errors
Furmark - No errors
Heaven 4.0 - Some crashes just after it started benchmarking.
How long test runs you did?
Prime should be run for many many hours.
Choosing different test can give some hints: Small-FFT fits mostly to CPU's cache's so it tests less of memory controller/RAM while Blend/Large-FFT stress also those.
You could also use LinPack, which can load CPU considerably more than Prime.
http://intelburntest.en.lo4d.com/
http://linx.en.lo4d.com/

For testing of graphics card Rthdribl would be another synthetic test with little CPU load.
http://www.troublefixers.com/free-graphic-video-card-benchmark-programs/

After Fermi Nvidia had drivers recognize Furmark and automatically limit card's speed, so that might explain why heaven Crashes but FurMark not.
 
Always tricky to tie down. I had a similar issue, mine was caused by a dodgy lead to my GPU from the PSU which I was able to swap. It would suggest the problem is hardware related but you are running some pretty ancient hardware there. The CPU has to be 7 or 8 years old, a first gen i7. Your RAM is pretty low, 6GB on Windows 10 and you will be constantly using the swap file for games. I would suggest it might be time to upgrade that CPU and spend a few quid on Ryzen.

What does event viewer say about it? Kernal power error perchance?

Type Event viewer into search and click it's icon to run. Expand custom view and look in Administrative events. Look for a red cross and the error that goes with it around the time of the last crash.

Historically it was Event 41 which is sudden power loss. Only had 1 crash since reinstalling and that is Event 41 too.

How long test runs you did?
Prime should be run for many many hours.
Choosing different test can give some hints: Small-FFT fits mostly to CPU's cache's so it tests less of memory controller/RAM while Blend/Large-FFT stress also those.
You could also use LinPack, which can load CPU considerably more than Prime.
http://intelburntest.en.lo4d.com/
http://linx.en.lo4d.com/

For testing of graphics card Rthdribl would be another synthetic test with little CPU load.
http://www.troublefixers.com/free-graphic-video-card-benchmark-programs/

After Fermi Nvidia had drivers recognize Furmark and automatically limit card's speed, so that might explain why heaven Crashes but FurMark not.

Ran tests for over an hour on everything. Today I used a stress test tool called OCCT, does CPU, LinPack, GPU and PSU. I did an hour on CPU, didn't know what LinPack was so didn't try it, did 5 minutes on GPU and the test was like FurMark and I cancelled it. Then I started the PSU test which looked exactly the same as the GPU test and got a freeze about 15 seconds in.
 
Prime should be run like ten hours to be sure.
For Linpack couple hours is pretty reliable.
When having 1,25VID E0 stepping Q9550 undervolted to 1,2V and overclocked to fair 3,7GHz used ~2h of Linpack, ~24h of Prime Blend and ~20h of both Large and Small-FFT Prime to make sure of stability.

But seems like common thing in problems is GPU load being involved in it.
 
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