Pc goes off

sewerino26 · 27 Dec 2021 at 17:23

Hi my pc: 10850K stock 4800mhz

2x16 GB DDR4 GSKILL 3000mhz XMP

Seasonic Tx-850 Ultra Titanium

Gigabyte Rtx 3090 Gaming OC

Aorus Z490 Pro Gaming

1 TB SSD

I bought machine and plugged in march 2021. No single issue,no reboots,no shutdowns. I played all games for many hours,no issues. Today...........i launched Metro Exodus and after cinematic part pc just shutdown<goes off>. I rebooted again and its fine again. My question is. It was psu issue or maybe other hardware?

I go to neighbourhood and ask about power ,but they had power in this time. So propably not power outage for 1 sec?

I remember that when pc goes off ,case lights flickered once and monitor flickered. That not happens when i shutting down manually.

Running now Battlefield 5 no shutdowns.

Thekwango · 27 Dec 2021 at 18:06

pc is goosed i'd say. you say you've played many hours with no issues so am i to assume that you fixed the fps drops your were getting when you left games running overnight?

sewerino26 · 27 Dec 2021 at 18:14

no i just launched game overnight idling

OvEr_KiLL · 2 Jan 2022 at 12:42

could the 3090 be power spiking and pulling a lot of power on the 850w and causing it to shut down? wouldnt a 1000w be better for him?

sewerino26 · 2 Jan 2022 at 21:29

4 days ago…i launched Metro Exodus and after cinematic when is press E button part pc just shutdown. I rebooted again and its fine again.

Happened after launching game on intro advertisements part.

My question is. It was psu issue or maybe other hardware?

I remember that when pc goes off ,pc case lights flickered for a second and then turned off completely. That flicker not happens when i shutting down pc manually.

i am running now game and no shutdowns. Happened once 4 days ago. Also i have pc until march 2021 and thats like today never happened.

Is psu going just bad,rma or what you recommend for me. Thank you

ps:So I am a bit confused. Everyone is saying that it is likely the psu with a problem...but they are also saying if it was the PSU’s over current protection, then I would HAVE to switch the flip in the back. I don’t have to flip switch.

happened once in 7 months of use.Also after shutdown I don’t have to flip switch on the back of psu.

mrk · 5 Jan 2022 at 14:36

See the RM850x thread, this can happen and you may be able to get a newer version of your PSU as an RMA which doesn't have the spike cut off issue.

Thekwango · 5 Jan 2022 at 15:02

mrk said:
See the RM850x thread, this can happen and you may be able to get a newer version of your PSU as an RMA which doesn't have the spike cut off issue.

are they not 2 different power supplies though with the RM850x being a corsair unit?

mrk · 5 Jan 2022 at 15:06

They are diff yeah but the issue applied to more than one brand from what I had been reading! Maybe someone can clarify though.

sewerino26 · 5 Jan 2022 at 20:56

Also
It's not overcurrent protection getting triggered.
That causes complete shutdown of PSU needing power cycling to clear it.
I don’t have to flip switch.

sewerino26 · 24 Jan 2022 at 14:38

I write to Seasonic. They answered me this:"
Like previously said, it's not a PSU issue yet you keep asking on all forums and even to us.
It's not a power outage as a longer one enough would have triggered all your devices and not only the PSU. PSU got a holdup time that allows it to work even with a micro outage. So once again, your issue happened a single time, cannot be replicated... Call it an issue with either a software, driver, any other hardware and simply enjoy your computer."

Grimley · 24 Jan 2022 at 15:21

Have you checked the Windows event logs? It might give you an idea of what caused it to shutdown. Though as already mentioned, the RTX 3090 can cause almost any 850w PSU to trip & reboot the system, even a PSU as good as yours.

sewerino26 · 24 Jan 2022 at 15:29

But it happened once in intro advertisement part 30 fps. No high load. + in all games never had any shutdowns

in event viewer only kernel 41

Grimley · 24 Jan 2022 at 17:37

Kernel 41 could be anything. I'd put it down as a one-off but you never know.

defoerate · 27 Jan 2022 at 13:24

Could just be 1 off.

mrk · 27 Jan 2022 at 13:59

If it is just a one off then it may have been cosmic rays. As weird as it sounds, it can happen and has happened at the least expected of times.

https://www.thegamer.com/how-ionizi...-helped-super-mario-64-speedrunner-save-time/

sewerino26 · 30 Jan 2022 at 03:14

My pc:
Seasonic PRIME TX-850 80Plus Titanium 850W
10850K stock 4800mhz stock Kraken X73 good temps
2x16 GB DDR4 GSKILL 3000mhz XMP
Seasonic Tx-850 Ultra Titanium
Gigabyte Rtx 3090 Gaming ( 2x8 pin , 2 separate cables )
Aorus Z490 Pro Gaming
1 TB SSD

2 weeks ago i launched Metro Exodus and in cinematic advertisement part ( 30 fps ) pc just shutdown. I pressed only power button, rebooted again and its fine again. Happened once and i cant reproduce.
Happened after launching game on intro advertisements part. I tried to reproduce issue by launching game 400 times and no shutdowns. It happened once,should i worry?

My question is. It was psu issue or maybe game/driver bug?

Power was in house i think,laptop and router dont notice anything.
Also i have pc until march 2021 and thats like today never happened.

Also
I think it was not overcurrent protection getting triggered.
That causes complete shutdown of PSU needing power cycling to clear it.
I don’t have to flip switch.

PS:
Also tested all other games,no issues.Especially Cyberpunk 2077,WD Legion - no issues.

But.

But i read on internet about issues with that psus manufactured before 2021 year.
My S/N is:R2011 first digits of s\n. 20 is year. What now. Change psu or ignore that 1 shutdown? thanks