PC Hangs during boot up wheb printer is on

JHONO · 30 Mar 2009 at 00:10

Hi all, recently bought the HP C6380. Ive got it connected via USB to the computer.

I installed the drivers perfectly fine, didnt connect the USB cable till told to etc.

Its installed on the media PC in the front room, but the thing is when the printer is on and i reboot the machine it just hangs on the startup screen (the bit were your motherboard manufacturer shows up). It just seems to hang there and not boot what so ever, unless if the printer is turned off.

Id like to leave it on since my other computer can print off it as well as laptops via wireless, just seems a bit annoying. It supports USB2 (i think) and the make of the motherboard on the computer is an ASUS P5W DH Deluxe.

Ive tried reinstalling drivers and changing USB ports but to no avail. Kind of getting annoying now lol. Just seems to hang and not boot, have no idear what it could be. Even when i try to boot into the BIOS it still hangs.

Is this a common thing with USB or is it the ports on the board itself that are at fault?

Thanks

hawker1986 · 30 Mar 2009 at 08:32

Have you got the latest motherboard BIOS installed, I used to have this problem on an Asus board and I think the latest bios flash sorted it out.

Hawker

JHONO · 30 Mar 2009 at 11:11

Hi Hawk, no ive not got the latest BIOS for the board. ive never updated it ever! lol.

Could this be the issue, what was the device on your computer connected to the USB that caused your PC to hang?

Ive never flashed a BIOS you know since ive heard its risky. How easy or hard is it to do?

Thanks

hawker1986 · 30 Mar 2009 at 11:14

It could be the problem, but I cant be certain of course, till youve tried. The device was a HP photoprinter. Its not difficult, you just download the latest BIOS from the asus site, stick it on a floppy/CD and go to your BIOS and use the flash utility. It should all be explained in the mobo manual. It is potentially risky, but ive done it 100's of times and never had a problem, so long as you get the right BIOS and follow the instructions it should be fine.

Hawker

JHONO · 30 Mar 2009 at 11:30

Cool Thanks. Would it be possible to put the BIOS on a flash drive then update via that?

Thanks

hawker1986 · 30 Mar 2009 at 11:53

Probably, check the manual, it should say.

Hawker

worthingsaxovtr · 30 Mar 2009 at 15:10

ignore me re-read the first post lol

RJC · 30 Mar 2009 at 17:29

Not sure if this is going to help - It might be due to the printer having internal card reader's, the motherboard might be picking this up as a drive

yashiro · 30 Mar 2009 at 17:30

The printer is fine, it's your PC that's at fault.

fastwunz · 30 Mar 2009 at 17:37

Check your BIOS boot sequence and make sure the FIRST thing it searches for is your HD. - in fact kill everything else in the list as you want it to only boot from your HD. It may be that its checking USB's first and thinking its got something on the printer memory.

bobbydigital · 30 Mar 2009 at 17:40

Do what fastwunz says, was gonna suggest the same. Set primary boot to harddisk and just remove everything else, there might also be an option for check other boot devices, disable that also.

Some bios also have a hdd boot order on top of the boot sequence so check that and just have the main hdd and nothing else there either.