pc help required

williamsom · 13 Feb 2014 at 23:30

hi all, first post and im very new at all of this, ive just put together my first build and it starts up fine and lets you go in to the bios and so on,but it will not let you load a operating system it comes up with error code 0xc0000e9 can anyone help me in the right direction please

wazza300 · 13 Feb 2014 at 23:31

list your pc parts first

your booting from the dvd drive/windows disc?

williamsom · 13 Feb 2014 at 23:38

hi sorry, motherboard is gigabyte g1 sniper a88x with amd a8 8600k back edition,
8gb ram 750psu, yes installing from disc

wazza300 · 13 Feb 2014 at 23:41

what hdd are you using? tried it on the other sata ports? and be sure to update to latest mb bios first from gigabytes website,flash through the bios using mem stick and qflash

williamsom · 13 Feb 2014 at 23:47

hdd is a seagate barracude 500gb, how would i upload the new drivers to the mb,

wazza300 · 13 Feb 2014 at 23:50

just the bios

using a memory stick then update it in the boards bios through a memory stick and qflash

look through the bios pages and see if the Seagate hdd shows up,if not you might have issues

it will be in the hdd/boot priorities I think

williamsom · 13 Feb 2014 at 23:53

yeah ive found it on the bios, and it detects the drive, i only get the error code when i insert the disc into the drive

wazza300 · 14 Feb 2014 at 00:20

that error code is to do with a piece of hardware connected to it(board) from what google says,either dvd drive or hdd

have you tried different sata ports on the motherboard?

williamsom · 14 Feb 2014 at 14:33

Yeah I've disconnected both cables from the board, I have the HDD plugged into data port 0 which I hear is correct,and CD/DVD drive in port 1, I'm gonna take a guess that its gonna be the hard drive as it was a recon drive

wazza300 · 14 Feb 2014 at 16:31

seemslike it,i cant think whatelse it could be,

williamsom · 18 Feb 2014 at 23:57

So I've got it all working, but out of 8gb of ram its saying only 2gb is usable, why is this

kthula666 · 19 Feb 2014 at 00:06

Whats the OS version.

Canary Wundaboy · 19 Feb 2014 at 00:16

Is all the RAM correctly inserted?
Do you have 4x 2GB sticks, if so, have you inserted the dual channel sticks into matching slots?
Are you using a 64-bit OS?
Have you tested the RAM on a different rig?

azibux1 · 19 Feb 2014 at 00:39

Canary Wundaboy said:
Is all the RAM correctly inserted?
Do you have 4x 2GB sticks, if so, have you inserted the dual channel sticks into matching slots?
Are you using a 64-bit OS?
Have you tested the RAM on a different rig?

This.

Also out of interest and for future benefit of people who may find this thread, what was the solution to your initial problem?

williamsom · 19 Feb 2014 at 00:50

I know its windows 8 I'll have to look what version in the morning, what difference would this make, I've got 2x4gb ram there in the correct slots to what the board says so, I got it to work but f12 on start up and choosing to boot through disc drive, which then partioned the drive and installed