PC Hitches/Freezes few seconds after entering desktop

Natkiio · 21 Jul 2021 at 22:04

Hi all! So my pc does this weird thing where it lags/ hitches when I enter the desktop from starting up the pc. So when I’m moving my mouse around after a few seconds the pc will seemingly freeze or lag. It’s noticeable as my mouse hitches completely. I’ve tried reinstalling drivers, different mice, unplugging the second monitor, changing thermal paste on the CPU. It stops when I’m in safe mode. It’s been happening on two different processors and 2 different GPUs. I’m really stuck as the what it is. Thanks for reading any help is appreciated! I first noticed it when I got my new CPU and then I tried my old CPU and it happened on that one as well.

Chris Beard · 21 Jul 2021 at 22:35

Natkiio said:
It doesn't do it in safe mode

I would start with a fresh install of windows

Natkiio · 21 Jul 2021 at 22:37

Chris Beard said:
I would start with a fresh install of windows

I've done that multiple times sorry forgot to mention in the post

radderfire · 21 Jul 2021 at 22:49

Are you saying that it freezes for a few seconds until the desktop is loaded, or that it freezes permanently?

Natkiio · 21 Jul 2021 at 22:55

radderfire said:
Are you saying that it freezes for a few seconds until the desktop is loaded, or that it freezes permanently?

I enter windows and after a few seconds, it just freezes for a few seconds. Everything is loaded before it does it

radderfire · 21 Jul 2021 at 23:24

TBH it sounds fairly normal to me. This is just a guess but it could be to do with power saving modes. My Surface Pro does this when I unlock it.

freddie64 · 22 Jul 2021 at 08:30

Is the mouse plugged into USB3? Try a USB2 port.

Natkiio · 22 Jul 2021 at 10:11

freddie64 said:
Is the mouse plugged into USB3? Try a USB2 port.

It's plugged into a usb2 port. Plugging it into a usb3 port doesn't help unfortunately

mickyflinn · 22 Jul 2021 at 10:24

Update any firmware or drivers .

freddie64 · 22 Jul 2021 at 11:14

What's the spec of the PC, old and new CPU?

Has it always done it or just started with the new CPU?

Setting in bios, something like "Legacy USB"?

Natkiio · 22 Jul 2021 at 12:27

mickyflinn said:
Update any firmware or drivers .

Didnt work

Natkiio · 22 Jul 2021 at 12:28

freddie64 said:
What's the spec of the PC, old and new CPU?

Has it always done it or just started with the new CPU?

Setting in bios, something like "Legacy USB"?

I first saw it when I installed the new CPU (ryzen 3900x) then i put in the old one (3700x) and it happened on that one

mickyflinn · 22 Jul 2021 at 12:31

Natkiio said:
Didnt work

In safe mode theres no problem then it would seem to be software releated, do you have an M2 drive check the firmware.

Natkiio · 22 Jul 2021 at 12:40

mickyflinn said:
In safe mode theres no problem then it would seem to be software releated, do you have an M2 drive check the firmware.

it was happening before i got my M2 drive

Alan McFall · 23 Jul 2021 at 23:06

Have tried disconnecting your HDD if you have one ? I'm guessing you're booting from M.2.

Maybe its indexing files on HDD which is causing the freeze up.

Chris Beard · 24 Jul 2021 at 16:23

Natkiio said:
I've done that multiple times sorry forgot to mention in the post

Okay - and after completing windows update and installing graphics and chipset drivers, but before installing anything else - including other drivers, programs, restoring data, etc - does this still happen?

What version of Win 10 is it? Is it connected to your Microsoft account or do you unplug the ethernet at that bit and force a local account?

Are you doing a fresh install from newly created install media or just doing a reset of windows?

EsaT · 24 Jul 2021 at 19:23

It's related to drivers/software or something they do:
Safe mode doesn't load any background bloatware and also uses default drivers of Windows itself.

Check Event viewer if it shows some errors with fitting time stamps.
Also Task Manager would show something about starting time of things run automatically.
BootRacer should be also able to tell something.
https://www.greatis.com/bootracer/download.htm

Chris Beard · 9 Aug 2021 at 20:27

Natkiio said:
it was happening before i got my M2 drive

Did you solve this in the end please?