PC issues - advice/help - BSOD and restarts

Kingy005

Kingy005

Kingy005

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Joined
12 Sep 2019
Posts
10
Hi and firstly, please let me know if i should put this in a specific forum or if i should be going elsewhere (outside of OCUK forums) for help.

MY PC recently started getting BSOD, switching between MEMORY_MANAGEMENT and SYSTEM_SERVICE_EXCEPTION. I'm noticing delayed boot up issues and CPU maxed out at 100% showing system interrupts and similar system things as high usage. Trying to run anything is not working from scans, checks, fixes, gaming so any direction or help would be greatly appreciated.

I've tried so far:

Memory check using METEST86 from USB. This flagged no issues.
sfc/scannow - starts but restarts PC or BSOD part way through
chkdsk - starts but restarts PC or BSOD part way through
virus scan - starts but restarts PC or BSOD part way through
Safe mode - can't get pc into this
PC repair - scheduled by going into recovery but doesnt run on start up
PC reset - gets through the "getting things ready" then moves to next step and eventually PC restarts or BSOD
Windows update - the only update available is "Feature update to Windows 10, version 22H2". This downloads > restarts > hits 30% > restarts..... but the update is still always there so not completed.

I'm not very clever with PCs, but can normally fix a few issues. But this one i'm struggling. If i am ok to get helps in these forums i can provide any information required.

Thanks all,
 
Hi @Orcvader

- Power Supply: Corsair CX 600W
- CPU: Intel Core i5 760 2.93GHz overclocked to 4.00GHz
- Motherboard: Gigabyte P55-USB3 Intel P55 (Socket 1156) DDR3 Motherboard
- Cooler: Xigmatek Dark Knight CPU Cooler
- RAM: 12GB (Corsair XMS3 4GB 2x2GB DDR3 PC3-12800C9 1600MHz Dual Channel Kit) (2x4GB DDR3 Corsair vengeance 1600MHz)
- SSD: T-FORCE 1TB ATA Device
- Graphics Card: Nvidia GeForce GTX 1050 Ti 4GB
- Sound: Realtek 7.1 Channel Sound (On-Board)
- Optical Drive: LG DVD+/-RW SATA Drive
- 64bit operating system
- Windows 10 Home (21H2) 19044.2251 build

- i got the PC from OCUK (you'll see by the specs it's quite old) and from original set up i've replaced the GPU and switched from HDD to SSD. Plus added the Vengeance ram. The original set up was overclocked (CPU) and i still use this profile, but no clue if it still is overclocked.

- event viewer from last two days shows a lot of "Windows Search service terminated unexpectedly". Ive trouble shooted this as it shows stopped and it fixes, but upon restart is off again.

Further update i've noticed. Tried uninstalling a few things, and deleting some old documents, photos from the desktop. Cleared these from the recycle bin, but when i reboot any changes i have made have not taken effect. It's as if anything i do it just reverts back to a previous state.

Please forgive my inexperience on this and thank you for your help in advance if you do happen to suggest anything.
 
Honestly it's sounding like a faulty drive, especially if deleting/uninstalling seems to do nothing. Could also explain why chkdsk is failing.

If it's pre-overclocked you can go into the BIOS and set everything back to default, that will remove any overclocks, then see if the PC still crashes.
 
Ive just gone into BIO and under MIT have warning

The system has experienced boot failures because of overclocking or changes of voltages. Last settings in this page may not coincide with current H/W states. Press any key to continue.

Is what you suggest above "Load Fail-Safe Defaults"?

I usually press F11 "Save CMOS to BIOS" which contains the Ocuk profile.
 
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A quick look at the manual I would imagine load optimized defaults should work, so test with that first. If it still crashes then try fail-safe, which seems to disable a few extra things to keep things stable.
 
Did you change anything at all prior to the BSODs?

CPU being stuck at 100% could be broken Windows/drivers, malfunctioning wireless, USB or PS/2 device.

Being unable to run those tests, I'd be checking the hard drive / SSD, preferably installing a dummy Windows on a separate one (with the original one disconnected so that the boot loader doesn't get corrupted.

BSODs + boot failures, this tends to indicate memory corruption, insufficient DRAM voltage, or HDD / SSD problems. The stability of overclocks can degrade over time and you have a pretty old system there.

What's the PSU?
 
Thanks all for responses and sorry for late replies. Been manic with work.

Tried removing the older ram (2 x 2gb). Still issues

I'll get a new cheap SSD and see if that fixes it, but this one was fairly new.
PSU is Corsair CX600

In the meantime, i went ahead and bought a new build, should be delivered on Thursday from OCUK. About time i got a new one. But it would still be good to try and fix this. I'm wanting to learn more so this is all practice/troubleshooting. :D
 
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