PC issues linked to new GPU

[rossk26]

Starting to get frustrated about my PC shutting down randomly when in games (Squad and GTA V).

Only change has been a graphics card upgrade, I bought my mates old GTX 780ti

My current rig:
i5-2500K 3.3GHz
Asus Sabertooth P67
Vengeance 8GB DDR3
Corsair 750HX

Is this rig capable of running the card? How can I find out why my PC keeps crashing? The card is fine, was working in my friends PC flawlessly.

Only thing I can think, is I had to use the pin adapters that came with the card, as I didn't have a 8 and 6 pin from my PSU.

Any help greatly appreciated

 

[rossk26]

have a look in event viewer and see if it gives you anymore information of why its shut down.

does the PC just go off or does it display any errors?

PC should be fine, I have a i7 950 @ 4.2ghz running a 390 and so far so good with a 750w Corsair PSU (2 x 8 pin connecters required for my gpu)

double check the GPU is inserted fully in to the pci slot along with checking the 8 pin connecters.

how long can you game before it shuts down?

PC just shuts down, no blue screen, no errors. It's random when it crashes too, I can play rocket league all day without issue. But then squad and GTA V will crash the PC either between 1 and 15 minutes into a game.

 

[rossk26]

Here's a photo explaining how I've used the adapters included with the GPU card to connect it to my PSU

 

[rossk26]

The two PCI-E are both 6 pins, and the GPU needs 8pin and 6pin. The adapter for the 8pin requires 2 6 pins.

 

[rossk26]

Ah yes! Thank you, I feel like an utter noob now, I just assumed they were 2 6 pins with 2 2 pins :S

Anyway, now looks like this, much neater, and hopefully the issue resolved!! Fingers crossed.

 

[rossk26]

Just to update, only had 1 crash since changing the connections.

Only happened in squad while in the server browser (so not drawing a lot from the GPU).

It's much more stable now, and I'll keep an eye on it over the next few days. I have a feeling it may be RAM related. So I've switched the slots to see if that helps. But probably need to run a memtest.

Thanks again for your help. As it stands, all good

 

[rossk26]

Had my fingers and toes all crossed, but the issue is still there.

Trying to load GTA V last night and it just crashed several times whilst trying to load into online.

Then eventually got it to run, turned down the setting on the graphics. But then when I switched to squad about 2-3 hours into the PC being turned on. It failed again.

not having much luck finding the cause to this

 

[rossk26]

Can you run up MSI afterburner or similar and set it logging to get a feel for the temperatures of the card when it bombs out? You can probably log the voltage using afterburner as well.

Thanks, I've got monitors but nothing that I can view while gaming or one that logs.

You're not overclocking it are you? GTA V is pretty sensitive to overclocking instability.

Nope, no overclocking done. Used the NVIDIA tool to optimize game settings, but that was about it.

have a look in event viewer and see if there is any crash events as this may help narrow down the issues

Had a look and there isn't anything of use unfortunately.

Try uninstalling your display drivers then running 'DDU - Display Driver Uninstaller' to clear any remnants.

It might not be software and could be your PSU in the end, how old is the PSU?

Will give this a go, the PSU is about 4 years old.

Might want to try to some older driver versions...as it is not uncommon for newer Nvidia driver to not support older gen cards as well as older version drivers (as strange it might sound).

Thanks, will give this a go too.

 

[rossk26]

As marine says.

I have 780Ti so does my brother in law and we both have problems, he gets black screen in bops 3 an i get black screen in poe.

Rolled drivers back quite a few revisions (the one before the star wars battlefront update driver) an every thing works fine again.

Is the PC rebooting too?

I get black screen because the PC has shut down and rebooted. No blue screen of death.

 

[rossk26]

Hmm, it still sounds like a PSU issue to me but a 750w Corsair should not have any trouble running your system if its working correctly. Bit of a strange one.

Anyway to test it?

My mate has offered to run the GPU in his system to double check the card isn't at fault as well.

Don't want to go starting spending money upgrading parts unless I know for sure what is the cause.

 

[rossk26]

Yep, looks like it's going to be a case of trial an error.

Thanks for the input guys.

I'll update in due course when I've tried all of the suggestions.

 

[rossk26]

Well I've removed and rolled back the drivers, and *touch wood*, everything seems fine at the moment.

Had a full days gaming yesterday, with GTA V on slightly lower settings and squad on full settings. Will test over the weekend and report back.

 

[rossk26]

Update:

Had a play around with the PC yesterday with a friend. As the reboot issue has been occurring again recently, despite the brief joy of rolling back the drivers.

We've placed his old PSU unit into my PC now, and going to run that for a few days. But it appears things has got much worse. GTA V is almost unplayable now, the graphics have been toned right down now. But the game just keeps lagging/jumping, despite the GPU absolutely being able to deal with it, and I'm sure it's not a connection issue.

I think it the CPU.

Some stats from MSI during gaming (all max figures it got to):

GPU temp = 83
GPU usage % = 99
Max FPS = 270

CPU1 temp = 57
CPU2 temp = 56
CPU3 temp = 54
CPU4 temp = 53

CPU1 usage = 100
CPU2 usage = 100
CPU3 usage = 100
CPU4 usage = 100

Last thing I was wanting was to have to replace MOBO, CPU and RAM

 

[rossk26]

You running the latest motherboard BIOS? Anyway to try a fresh windows install?

Checked BIOS and it's not the latest

I can do a fresh windows install, and fresh install of GTA V. This would be last resort (well before buying new components anyway)

 

[rossk26]

Ok will update the BIOS

EDIT: Have went out and bought a USB stick. Now in the 21st century!

 

[rossk26]

Updated BIOS seems to have worked.

Also done a fresh install of Windows 10 and re-installed all games.

Fingers crossed it stays this way from now on. Thanks for all your help