PC lock-up and hard reboot

[Zeebedy]

hey guys,

Having a problem with my system.

was just browsing the internet there, and listening to youtube..all of a sudden my mouse stopped responding..and the keyboard..

but it didnt stop playing the music, and didnt reboot or such until I hard powered down with the power button on the case..

i had this happen before, but i upgraded the m2 SSD for more capacity and a fresh install of Windows 10..

which i thought solved the problem..but no..

ALSO - NO OC ON ANYTHING, ALL STOCK SETTINGS!

any help ASAP would be great, thanks!

 

[Zeebedy]

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[Plec]

any help ASAP would be great, thanks!

Complete spec? - including PSU/model and number of drives etc..?

i had this happen before, but i upgraded the m2 SSD for more capacity and a fresh install of Windows 10..

Was it the exact same problem and how long was it running stable for with the addition of the m.2/re-intsall?

Also, have you had a recent Windows update coinciding with problem, and do you have 'critical updates only'?

 

[Zeebedy]

Complete spec? - including PSU/model and number of drives etc..?


Was it the exact same problem and how long was it running stable for with the addition of the m.2/re-intsall?

Also, have you had a recent Windows update coinciding with problem, and do you have 'critical updates only'?

8700k
Asus Rog z390 Mobo
Wd m.2 ssd
1 tb ssd storage
EVGA gq 750w Psu

Same problem, but first time it happened it did reboot itself. It only happens once in a blue moon, once since new ssd install (hang was this morning)

I’m not sure on my update settings. What do you advise?

 

[Plec]

I’m not sure on my update settings. What do you advise?

From your added input it doesn't sound 10 update related - although it tries its best.

Memory speed/amount?

As an opening salvo, I would run memtest HCI (400%) - as this will help rule out the memory and it's a quick simple test if you're not using the system.