PC not going into sleep mode after new cpu fan

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23 Oct 2004
Posts
63
Location
Sheffield
Hi guys just started having a strange problem, my PC was working fully prior to installing a new heatsink and fan (Akasa Nero 3) I removed the stock HS&F supplied with my AMD FX 8120.

The PC would sleep normally either on request or after designated inactivity and waking with a key press, but now when pc enters sleep mode the hard drives spin down, keyboard and monitors power off bit that's all.

The PC also wont come come out of this state without pressing reset to which it POSTs and boots normally.

Could the new PWM fan be preventing the system entering sleep mode?

Any insight on this would be appreciated.

Spec:
Win 8 x64
ASUS M5A97 Pro
AMD FX-8120 @ 4Ghz
8Gb Corsair Vengeance
MSI 7850 Twin Frozr III

Update I did an energy report from CMD prompt and got the following.
Power Efficiency Diagnostics Report
Computer Name LOADED
Scan Time 2013-04-09T06:07:40Z
Scan Duration 60 seconds
System Manufacturer To be filled by O.E.M.
System Product Name To be filled by O.E.M.
BIOS Date 09/20/2012
BIOS Version 1503
OS Build 9200
Platform Role PlatformRoleDesktop
Plugged In true
Process Count 74
Thread Count 1306
Report GUID {fadc2790-be30-457e-9723-a0a8a1fe495b}
Analysis Results
Errors
USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device Name Xbox 360 Controller for Windows
Host Controller ID PCI\VEN_1002&DEV_4397
Host Controller Location PCI bus 0, device 18, function 0
Device ID USB\VID_045E&PID_028E
Port Path 4
USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device Name USB Composite Device
Host Controller ID PCI\VEN_1002&DEV_4397
Host Controller Location PCI bus 0, device 18, function 0
Device ID USB\VID_046D&PID_C52B
Port Path 2
USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device Name USB Composite Device
Host Controller ID PCI\VEN_1002&DEV_4397
Host Controller Location PCI bus 0, device 18, function 0
Device ID USB\VID_043D&PID_011D
Port Path 3
USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device Name USB Root Hub
Host Controller ID PCI\VEN_1002&DEV_4397
Host Controller Location PCI bus 0, device 19, function 0
Device ID USB\VID_1002&PID_4397
Port Path
USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device Name USB Root Hub
Host Controller ID PCI\VEN_1002&DEV_4397
Host Controller Location PCI bus 0, device 18, function 0
Device ID USB\VID_1002&PID_4397
Port Path
USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device Name USB Root Hub
Host Controller ID PCI\VEN_1002&DEV_4396
Host Controller Location PCI bus 0, device 18, function 2
Device ID USB\VID_1002&PID_4396
Port Path
USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device Name USB Composite Device
Host Controller ID PCI\VEN_1002&DEV_4397
Host Controller Location PCI bus 0, device 19, function 0
Device ID USB\VID_1532&PID_0111
Port Path 3
USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device Name Logitech USB Camera (QuickCam 3000)
Host Controller ID PCI\VEN_1002&DEV_4396
Host Controller Location PCI bus 0, device 18, function 2
Device ID USB\VID_046D&PID_09A5
Port Path 5
USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device Name USB Composite Device
Host Controller ID PCI\VEN_1002&DEV_4397
Host Controller Location PCI bus 0, device 18, function 0
Device ID USB\VID_046D&PID_C30A
Port Path 1
CPU Utilisation:Processor utilisation is high
The average processor utilisation during the trace was high. The system will consume less power when the average processor utilisation is very low. Review processor utilisation for individual processes to determine which applications and services contribute the most to total processor utilisation.
Average Utilisation (%) 5.74
Warnings
Platform Timer Resolution:Platform Timer Resolution
The default platform timer resolution is 15.6 ms (15625000 ns) and should be used whenever the system is idle. If the timer resolution is increased, processor power management technologies may not be effective. The timer resolution may be increased due to multimedia playback or graphical animations.
Current Timer Resolution (100 ns units) 10001
Maximum Timer Period (100 ns units) 156001
Platform Timer Resolution:Outstanding Timer Request
A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
Requested Period 10000
Requesting Process ID 5176
Requesting Process Path \Device\HarddiskVolume2\Program Files (x86)\Steam\Steam.exe
Power Policy:Display timeout is long (Plugged In)
The display is configured to turn off after longer than 10 minutes.
Timeout (seconds) 1800
Power Policy:Sleep timeout is long (Plugged In)
The computer is configured to automatically sleep after longer than 30 minutes.
Timeout (seconds) 3600
CPU Utilisation:Individual process with significant processor utilisation.
This process is responsible for a significant portion of the total processor utilisation recorded during the trace.
Process Name SkyDrive.exe
PID 5776
Average Utilisation (%) 2.61
Module Average Module Utilisation (%)
\SystemRoot\system32\ntoskrnl.exe 0.92
\Device\HarddiskVolume2\Users\David\AppData\Local\Microsoft\SkyDrive\17.0.2006.0314\msvcr110.dll 0.40
\Device\HarddiskVolume2\Windows\SysWOW64\ntdll.dll 0.34
CPU Utilisation:Individual process with significant processor utilisation.
This process is responsible for a significant portion of the total processor utilisation recorded during the trace.
Process Name explorer.exe
PID 1940
Average Utilisation (%) 0.45
Module Average Module Utilisation (%)
\SystemRoot\system32\ntoskrnl.exe 0.13
\Device\HarddiskVolume2\Windows\System32\shell32.dll 0.10
\Device\HarddiskVolume2\Windows\System32\ntdll.dll 0.09
CPU Utilisation:Individual process with significant processor utilisation.
This process is responsible for a significant portion of the total processor utilisation recorded during the trace.
Process Name iexplore.exe
PID 7452
Average Utilisation (%) 0.27
Module Average Module Utilisation (%)
\Device\HarddiskVolume2\Windows\SysWOW64\jscript9.dll 0.06
\SystemRoot\system32\ntoskrnl.exe 0.05
\SystemRoot\System32\win32k.sys 0.04
Information
Platform Timer Resolution:Timer Request Stack
The stack of modules responsible for the lowest platform timer setting in this process.
Requested Period 10000
Requesting Process ID 5176
Requesting Process Path \Device\HarddiskVolume2\Program Files (x86)\Steam\Steam.exe
Calling Module Stack \Device\HarddiskVolume2\Windows\SysWOW64\ntdll.dll
\Device\HarddiskVolume2\Windows\SysWOW64\kernel32.dll
\Device\HarddiskVolume2\Program Files (x86)\Steam\SDL2.dll
\Device\HarddiskVolume2\Program Files (x86)\Steam\SteamUI.dll
\Device\HarddiskVolume2\Program Files (x86)\Steam\tier0_s.dll
\Device\HarddiskVolume2\Program Files (x86)\Steam\SteamUI.dll
\Device\HarddiskVolume2\Program Files (x86)\Steam\Steam.exe
\Device\HarddiskVolume2\Windows\SysWOW64\kernel32.dll
\Device\HarddiskVolume2\Windows\SysWOW64\ntdll.dll
Power Policy:Active Power Plan
The current power plan in use
Plan Name OEM Balanced
Plan GUID {381b4222-f694-41f0-9685-ff5bb260df2e}
Power Policy:Power Plan Personality (Plugged In)
The personality of the current power plan when the system is plugged in.
Personality Balanced
Power Policy:802.11 Radio Power Policy is Maximum Performance (Plugged In)
The current power policy for 802.11-compatible wireless network adapters is not configured to use low-power modes.
Power Policy:Video quality (Plugged In)
Enables Windows Media Player to optimise for quality or power savings when playing video.
Quality Mode Optimise for Video Quality
System Availability Requests:Analysis Success
Analysis was successful. No energy efficiency problems were found. No information was returned.
Battery:Analysis Success
Analysis was successful. No energy efficiency problems were found. No information was returned.
Platform Power Management Capabilities:Supported Sleep States
Sleep states allow the computer to enter low-power modes after a period of inactivity. The S3 sleep state is the default sleep state for Windows platforms. The S3 sleep state consumes only enough power to preserve memory contents and allow the computer to resume working quickly. Very few platforms support the S1 or S2 Sleep states.
S1 Sleep Supported true
S2 Sleep Supported false
S3 Sleep Supported true
S4 Sleep Supported true
Platform Power Management Capabilities:Connected Standby Support
Connected standby allows the computer to enter a low-power mode in which it is always on and connected. If supported, connected standby is used instead of system sleep states.
Connected Standby Supported false
Platform Power Management Capabilities:Processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group 0
Index 0
Idle State Count 2
Idle State Type ACPI Idle (C) States
Nominal Frequency (MHz) 3100
Maximum Performance Percentage 100
Lowest Performance Percentage 45
Lowest Throttle Percentage 45
Performance Controls Type ACPI Performance (P) / Throttle (T) States
Platform Power Management Capabilities:Processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group 0
Index 1
Idle State Count 2
Idle State Type ACPI Idle (C) States
Nominal Frequency (MHz) 3100
Maximum Performance Percentage 100
Lowest Performance Percentage 45
Lowest Throttle Percentage 45
Performance Controls Type ACPI Performance (P) / Throttle (T) States
Platform Power Management Capabilities:Processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group 0
Index 2
Idle State Count 2
Idle State Type ACPI Idle (C) States
Nominal Frequency (MHz) 3100
Maximum Performance Percentage 100
Lowest Performance Percentage 45
Lowest Throttle Percentage 45
Performance Controls Type ACPI Performance (P) / Throttle (T) States
Platform Power Management Capabilities:Processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group 0
Index 3
Idle State Count 2
Idle State Type ACPI Idle (C) States
Nominal Frequency (MHz) 3100
Maximum Performance Percentage 100
Lowest Performance Percentage 45
Lowest Throttle Percentage 45
Performance Controls Type ACPI Performance (P) / Throttle (T) States
Platform Power Management Capabilities:Processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group 0
Index 4
Idle State Count 2
Idle State Type ACPI Idle (C) States
Nominal Frequency (MHz) 3100
Maximum Performance Percentage 100
Lowest Performance Percentage 45
Lowest Throttle Percentage 45
Performance Controls Type ACPI Performance (P) / Throttle (T) States
Platform Power Management Capabilities:Processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group 0
Index 5
Idle State Count 2
Idle State Type ACPI Idle (C) States
Nominal Frequency (MHz) 3100
Maximum Performance Percentage 100
Lowest Performance Percentage 45
Lowest Throttle Percentage 45
Performance Controls Type ACPI Performance (P) / Throttle (T) States
Platform Power Management Capabilities:Processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group 0
Index 6
Idle State Count 2
Idle State Type ACPI Idle (C) States
Nominal Frequency (MHz) 3100
Maximum Performance Percentage 100
Lowest Performance Percentage 45
Lowest Throttle Percentage 45
Performance Controls Type ACPI Performance (P) / Throttle (T) States
Platform Power Management Capabilities:Processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group 0
Index 7
Idle State Count 2
Idle State Type ACPI Idle (C) States
Nominal Frequency (MHz) 3100
Maximum Performance Percentage 100
Lowest Performance Percentage 45
Lowest Throttle Percentage 45
Performance Controls Type ACPI Performance (P) / Throttle (T) States
 
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