pc problem!

itsaduck · 23 Feb 2010 at 18:16

bought a brand new machine from overclockers, everything worked fine for the first few minutes, up untill the point where i put the driver installation disc for ati graphics card in, started to install the drivers and it just cut out completly, now it will not boot.

turned it back on and it will not let me start up windows. Gets to the "windows did not turn off properly" window and no matter what option i select, as soon as i press enter, the computer switches off.

have tried to start the computer in safe mode using f8 but that only gets a few seconds in before switching off again. it jsut cuts out for no reason what so ever

stulid · 23 Feb 2010 at 18:21

Some specs of the pc please?

Try booting with one stick of ram, and try different slots.

Does the graphics card need additional power, is this plugged in?

Try reseating the card.

californiadream · 23 Feb 2010 at 18:25

As you bought it from OCUK I'm sure you could send it back and they could sort it out if no other solutions work

itsaduck · 23 Feb 2010 at 18:42

brand new system and its this :http://www.overclockers.co.uk/showproduct.php?prodid=FS-030-OE

with windows 7 64bit and ati radeon 5870 added on.

now it wont let me do anything. from what i can see from reading the forum is that i made the mistake of tryin to install the ati graphics card drivers from the cd instead of the internet.

keeps switching off!

stulid · 23 Feb 2010 at 18:52

Boot into safemode, uninstall drivers, reboot, install drivers from ati

itsaduck · 23 Feb 2010 at 18:53

it goes into safe mode but then cuts out again thats the problem:|

stulid · 23 Feb 2010 at 18:56

Did you try what I suggested. Give everything a wiggle.

RJC · 23 Feb 2010 at 18:58

Try doing a system restore with the Windows disc, The Windows install may of come corrupt.

itsaduck · 23 Feb 2010 at 19:02

crashed out before i get near there, was going to try that.

In response to stulid, because its a new system jsut came today, i dotn wanna mess around with all that stuff incase it has to be sent back (looking like it does)

itsaduck · 23 Feb 2010 at 19:22

ok so i ran recovery program on the mobo disc that came with the system.

Seems to be working atm although i havent touched anything to do with the ati drivers for now.

Is it recommeded to uninstall the drivers installed from the cd and download them from the internet instead?

RJC · 23 Feb 2010 at 19:25

itsaduck said:
Is it recommeded to uninstall the drivers installed from the cd and download them from the internet instead?

I would use the latest from the Web.

itsaduck · 23 Feb 2010 at 19:29

im using a link someone posting in another thread:
http://game.amd.com/us-en/drivers_catalyst.aspx?p=win7/windows-7-64bit

seem the most up to date as only posted on 17th feb!

RJC · 23 Feb 2010 at 19:32

That looks the one.

I only updated mine to 10.1 the other day

itsaduck · 23 Feb 2010 at 21:15

so far so good, uninstalled the ati drivers & downloaded from
http://game.amd.com/us-en/drivers_catalyst.aspx?p=win7/windows-7-64bit

playing crysis at the mo everything seems ok

thanks for your help guys i was getting worried there for a while :eek:

Andiiboy · 23 Feb 2010 at 21:20

i got an stealthxstream and it has two power connectors for the mobo, 1 eatx 20pin and 1 atx 12v 4pin my mobo also has both sockets, do i hook them both up or one or the other?