PC randomly turning off, no event viewer errors

RyanF · 9 Mar 2016 at 22:56

Hi, so since I've started playing The Division I've had my PC, on consecutive nights, randomly turn itself off and reboot. Upon checking the event viewer to see what caused it, all I get is two messages:

Kernel-Power - Event ID 41
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

EventLog - Event ID 6008
The previous system shutdown at 22:32:50 on ‎09/‎03/‎2016 was unexpected.

Neither of which I have found particularly useful when trying to find the source of the problem. I'm running Windows 7, have my CPU overclocked and I'm using an RM850 that I bought in Dec 2013. Anyone got any ideas as to what could be causing this?

It seems to only be an issue when playing The Division (so far), that I play on ultra at 1080p.

joedeath332 · 9 Mar 2016 at 23:06

PSU issue being highlighted when you are drawing full power from it maybe ??
What PSU and how old

Ragonz · 9 Mar 2016 at 23:21

Tempratures or PSU are the most likely culprit

RyanF · 9 Mar 2016 at 23:26

If it was temps I'd expect a thermal shutdown message in the event viewer / a DOS prompt on start up to warn me that for self-preservation the PC had to turn itself off. Also didn't notice anything wrong with RTSS showing high temps (around 60C under full load in Division is the highest I've seen it).

PSU is a little over 2 years old, got it Dec 13 / Jan 14

Ragonz · 9 Mar 2016 at 23:29

Not always the case, I've had machines that would just switch off due to temps before, likely faulty components but its still a possability.

Have you ever had the following

Turn on PC > posts, reboots, posts, reboots, posts then carrys on? if so PSU is at fault

RyanF · 9 Mar 2016 at 23:51

Can't say I've ever had that happen, if I were to replace my PSU should I go for another 850 or go for something bigger like a 1000w?

Borealis · 10 Mar 2016 at 00:36

Another 850W unit will be fine. TBH you would probably be fine with 750W but as you're running a custom loop, I don't know how the pump would affect the power draw. You only need to start looking at 1000W-plus if you're running SLI or Xfire.

RyanF · 10 Mar 2016 at 11:01

Overkill but I've decided to get a Super Flower 1000W as a test replacement, warranty is still in tact on the Corsair so if it works I'll get it RMA'd and have a spare. Will let you guys know if it works, cheers for the help.