PC Restarts whilst gaming

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19 Jul 2011
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I've just fitted a brand new Intel Core i7 and Asus P6X58D-E Motherboard to my current rig and I am having severe problems. When I play a game (e.g. World of Warcraft) after about 10mins the computer restarts. It's also happening when I video chat on Skype.

I ran a OCCT Stress Test on my nVidia Geforce 460 and the minute the test started, boom! restart.

The weird thing is though is that the machine restarts even when just sometimes browsing the web or when I'm unpacking something big through WinRar.

What is the cause of this problem? The processor? (ran a stress test and it was fine), my power? (I currently have a 500w PSU) or is it the card or even the board?

I have posted this on other PC based forums and I'm getting conflicting results. Some are saying it's the GPU others are saying the power or even my memory. I am really REALLY confused.

Please help

Full Specs Below:

Intel Core i7 Processor
Asus P6X58D-E Motherboard
8gb DDR 3 Memory
500w PSU
nVidia Geforce 460 Graphics Card
 
is the system overclocked at all ?

as per moot what make/model psu.

are the power connectors seated properly on the system and gfx card ?

have you tried the gfx card in the different pci-e slots on the motherboard ?

have you tried running with just 1 stick of memory ?, if you have try it in different slots, and try the other sticks one at a time.
 
Run Memtest overnight.
What PSU do you have, make and model?
GPU is likely suspect.

Thanks for replying.

I have downloaded Memtest and will run it tonight.
My PSU is a EZCool 600w unit, saying that it's recommended for Pentium 4's and Socket 775 motherboards.

I did a brand new install of Windows when I upgraded.

I haven't tried another PCI-E slot yet but I will do.
 
could be a number of things, voltages, overheating, something not seated correctly, best start with reseating everything first try running with 1 memory stick and see how it goes from there.
 
OK ladies and gents we are getting somewhere! Just bought and installed a cheap ATI Radeon HD4350 and ran the stress test.
IT WORKS!!! I will be sending my nVidia off to be replaced and to be on the safe side I'll buy a new PSU soon (my current one is actually a 600w EZCool), might go 7+ in case I want to crossfire/sli.

Thanks for the help guys!
 
OK ladies and gents we are getting somewhere! Just bought and installed a cheap ATI Radeon HD4350 and ran the stress test.
IT WORKS!!! I will be sending my nVidia off to be replaced and to be on the safe side I'll buy a new PSU soon (my current one is actually a 600w EZCool), might go 7+ in case I want to crossfire/sli.

Thanks for the help guys!

It may be that it's the crappy PSU you have.

The HD 4350 will require a fair bit less power than a GTX 460.

As you will have noticed the GTX 460 requires 2 power cables from the PSU and the HD 4350 requires none.

Perhaps the PSU has enough grunt for the HD 4350 but not for the GTX 460.
 
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It may be that it's the crappy PSU you have.

The HD 4350 will require a fair bit less power than a GTX 460.

As you will have noticed the GTX 460 requires 2 power cables from the PSU and the HD 4350 requires none.

Perhaps the PSU has enough grunt for the HD 4350 but not for the GTX 460.

Do you recommend holding off from sending the card back until I get a new PSU? Or should I send it anyway?
 
Do you recommend holding off from sending the card back until I get a new PSU? Or should I send it anyway?

The test you've done hasn't really confirmed there's anything wrong with the graphics card as the new one uses much less power so the fault could lie with the PSU.

If you send a non-faulty graphics card back you'll likely get charged for testing and the cost of sending it back to you.

As long as the GTX 460 is still within warranty next week then I'd wait until you get a new PSU so that you can confirm if there is anything wrong with graphics card.

Do you need a PSU recommendation?

If so do you have a budget and do you intend on SLI'ing another GTX 460?
 
The test you've done hasn't really confirmed there's anything wrong with the graphics card as the new one uses much less power so the fault could lie with the PSU.

If you send a non-faulty graphics card back you'll likely get charged for testing and the cost of sending it back to you.

As long as the GTX 460 is still within warranty next week then I'd wait until you get a new PSU so that you can confirm if there is anything wrong with graphics card.

Do you need a PSU recommendation?

If so do you have a budget and do you intend on SLI'ing another GTX 460?

Yes I would love a PSU recommendation! I've looked at some but got confused. Best thing to do is to give me an all budgets selection and I'll choose from the list and yes I am planning to SLI some time in the future.

Thanks for the support
 
Lepa B-Series 750W '80 Plus Bronze' Modular Power Supply
£72.98 inc VAT

Out of Stock unfortunatley


XFX Pro 750W Core Edition '80 Plus Bronze' Power Supply
£79.99 inc VAT

Lepa B-Series 850W '80 Plus Bronze' Modular Power Supply
£92.99 inc VAT
 
Lepa B-Series 750W '80 Plus Bronze' Modular Power Supply
£72.98 inc VAT

Out of Stock unfortunatley


XFX Pro 750W Core Edition '80 Plus Bronze' Power Supply
£79.99 inc VAT

Lepa B-Series 850W '80 Plus Bronze' Modular Power Supply
£92.99 inc VAT

Thanks for the list. Unfortuantly I have some bad news. The system is STILL crashing and then restarting. I thought the card was the fix but my system crashed out when I was restoring Firefox just a minute ago. I give up! :mad:
It can't be overheating related because my current CPU temp is 39c.

This is driving me crazy!
 
I would say replace the PSU with the XFX 750W.

It has four PCI-E power connectors for SLI and it will rule out the PSU you have now as a cause of your problems.

You might as well get it now as you need one anyway and before you start returning the graphics card, CPU, RAM or motherboard.
 
I would say replace the PSU with the XFX 750W.

It has four PCI-E power connectors for SLI and it will rule out the PSU you have now as a cause of your problems.

You might as well get it now as you need one anyway and before you start returning the graphics card, CPU, RAM or motherboard.

I'll take a look in the morning. I'm walking away from this problem until tomorrow. Thanks guys.
 
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