PC shuts down on youtube!!!!

koolpc · 6 Feb 2014 at 18:23

Mates PC always shuts down on youtube!

We reformatted be etc and still it does the same. Must be hardware issue? Temps are fine. New PSU too. Help!

Hyburnate · 6 Feb 2014 at 18:25

Specs?

Does it do it when loading YouTube site? Or when playing a video? HTML5 Player or Flash?

Boot into safe mode and see if it does the same?

koolpc · 6 Feb 2014 at 20:51

Updated flash. Still the same. Ok on Internet Explorer so far! Chrome is where it crashes.

Hyburnate · 6 Feb 2014 at 20:58

Reinstall Chrome. Perhaps turn off the flash within chrome (chrome comes with flash preinstalled).

koolpc · 6 Feb 2014 at 21:04

What gets me is that we formatted the PC and still it happened again.

Dark Light · 6 Feb 2014 at 23:36

I have this issue when viewing 4k with ie (although I don't think it is ie, rather a plugin).

matt_fsr · 7 Feb 2014 at 09:55

What soundcard do you have?

Had a friend have similar, and he changed component after component until eventually he ditched his ageing soundcard, only to find the problem disappeared.

koolpc · 7 Feb 2014 at 09:59

Onboard sound

phazari180 · 7 Feb 2014 at 11:23

Does he have an SLI setup? The latest nVidia drivers have made SLI rigs go a bit screwy, but this normally manifests itself by blank pages showing, not reboots.

If it is an Nvidia setup, try reverting to 331.65 drivers, anything else try disabling hardware acceleration in Chrome.

koolpc · 7 Feb 2014 at 18:08

Onboard GPU too