Pc shutting off

Neil galvin

Neil galvin

Neil galvin

Associate
Joined
29 Jan 2019
Posts
36
hi guys, i have recently upgraded my CPU from a Ryzen 5 2600 to the Ryzen 5 5700x3d.
ever since the upgrade my pc shuts off randomly during gaming.it just shuts off to a black screen but all the lights in the pc are still on. some gaming sessions it will shut off and some it wont.
CPU temperatures get around 68 degree and rx6800xt GPU temp around 70 degree, so its not a overheating problem

could it be my PSU? i have a corsair rm650 80+ gold, is this enough wattage or do i need higher

i am genuinely stumped at why its shutting off.
 
no nothing overclocked and i don't have another PSU to try, i will have to get one i think.
il try the my old CPU to see if that solves it, although i never had this problem using the 2600 before
 
i updated bios but didnt reset settings, il give that a go, i asked the question of PSU as i seen people saying its a PSU power issue. but i also seen that 650w is enough for the 5700x3d and rx6800xt, so i just wanted to see what you guys say, so i could rule that out
 
aaronyuri said:
The PSU has a single +12V rail so there won't be any bearing on how the power goes from the PSU. However, that said, check your power connections from the PSU to the GPU and make sure they aren't daisy chained. Meaning, use one connector from the PSU directly to the first 8-pin, then another, separate connector from the PSU to the second 8-pin. It's likely that the CPU has increased power draw and the PSU isn't supplying enough stable power to the GPU - thus the black screen. I have experienced this exact issue in the past.

TL;DR: Don't use a single PCI-E 6/8-pin cable to power both 8-pin connections.
Click to expand...
This actually makes sense, so i found but not 100% sure, that when my amd adrenaline is set to performance mode, thats when it seems to do it.
This is my GPU connection is this wrong.
 
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