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Pc won't boot with gtx 970 installed

Stiffler05

Stiffler05

Stiffler05

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Joined
13 Jul 2005
Posts
132
So last night i had been playing mad max for a while and then went to play a bit of dying light. As i loaded the game from steam my pc reset itself. After that i tried a couple more times and my pc would always reset. It then started resetting on the desktop. I returned my cpu and gpu to stock but it continued a couple more times. Then my pc wouldn't boot at all. After a bit of troubleshooting this morning my pc works fine if i remove the 970. Any ideas what might have happened? Is it a gpu problem or my psu? Any help would be appreciated.
 
It does sound like either a PSU problem of a GPU problem. Do you have another PSU to try, just to rule that out?
 
Just to be clear the psu is rated capable of powering the 970 and the 6-pin molexes are being used yes?
May as well get the easy questions out the way first ;)
But it does sound like process of elimination with changing psu first.
 
If the PC won't boot at all, I would say it is a faulty GPU and RMA it in truth. If you have no means of testing the PSU and seeing as it will boot with the IGPU, I am more convinced of it being the 970.
 
Banzai_Joe said:
Just to be clear the psu is rated capable of powering the 970 and the 6-pin molexes are being used yes?
May as well get the easy questions out the way first ;)
But it does sound like process of elimination with changing psu first.
Click to expand...

its a 600W pc power and cooling silencer Mk 3. Yep the 2 6 pin molexes are being used. I've tried swapping them around on the 970 and changing the position on the psu. I just tried booting with the gfx card installed but not plugged into the power and the pc won't boot. Does that indicate anything?
 
Not really the 970 needs the extra power to drive it.
If the PC won't boot at all, I would say it is a faulty GPU and RMA it in truth. If you have no means of testing the PSU and seeing as it will boot with the IGPU, I am more convinced of it being the 970.
Click to expand...
Not necessarily though. the iGPU doesn't require any extra wattage from the psu. the PSU may be flakey enough that the extra ask from the 970 is causing it to fail.
Regardless of brand quality it can still fail. Same with the 970 though i guess.
If it were me i'd do what i could to find another psu to test with. If you RMA the 970 and it's proved to be working, you'll be charged for it. Plus you'll be without it for weeks.
PSU is the quickest and easiest thing to test first imo.
 
Easiest test would be to first make sure the. GPU is OK or not, by testing it in another working PC.
 
Right, so I have the gpu installed but the bios set to boot to igpu. When launching Windows I'm getting a DRIVER_OVERRAN_STACK_BUFFER error which is preventing Windows from starting. It can't fix the problem and apparently there are no restore points even though I installed Windows updates a couple of days ago. I'm on Windows 10 btw. Any ideas?
 
My PC recently exhibited the same symptoms after my 780Ti went pop. If the GPU was installed and powered it wouldn't boot, remove power or GPU from slot and it starts to boot (edit - wouldn't even power on).

RMA'd the GPU, they found something wrong with it but said it was against company policy to tell me what they fixed. They definitely fixed something on it though, because it's working again. :D
 
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So you can't get into safe mode then?
I think that issue points towards hardware drivers, but i also think its quite generic unless it gives up more info about which hardware.
 
Banzai_Joe said:
So you can't get into safe mode then?
I think that issue points towards hardware drivers, but i also think its quite generic unless it gives up more info about which hardware.
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Yeah I can get into safe mode but I don't know where to go from there. It won't access the internet and I can't get to device manager. One of the options after the error on boot is to keep personal files and reinstall Windows. I'm thinking of doing that.
 
it will be gpu. they dont suck that much power.

ideally go somewhere try gpu in another machine.

it always sucks if something new doesn't work :(
 
Banzai_Joe said:
Not really the 970 needs the extra power to drive it.
Not necessarily though. the iGPU doesn't require any extra wattage from the psu. the PSU may be flakey enough that the extra ask from the 970 is causing it to fail.
Regardless of brand quality it can still fail. Same with the 970 though i guess.
If it were me i'd do what i could to find another psu to test with. If you RMA the 970 and it's proved to be working, you'll be charged for it. Plus you'll be without it for weeks.
PSU is the quickest and easiest thing to test first imo.
Click to expand...

I agree with what you are saying but I would expect some form of "sparking to life", even if only for a few seconds whilst booting. I have had 2 PSU's fail on me (technically one wasn't mine and was a friends) and in both occasions, they would partially load windows before restarting. A dead GPU (which I have also had) doesn't boot at all and pressing the power button results in nothing.
 
yeah understood. If he can take the gpu to another pc to test then great. If not, then he has a long wait whilst it gets RMA'd. It's with that long wait in mind that i'd do what i could to get the psu tested prior to the RMA of the GPU.
 
Done a little more testing. The pc will boot up (using the igpu) with the 970 installed when the nvidia drivers are removed. Its recognised in the device manager but has an exclamation mark. Upon reinstalling the most recent non beta drivers drivers 355.82 the error returns. Does this rule out the psu? Could it be a software issue?
 
It will be a faulty GPU bud. It is ignoring the GPU to boot from the IGPU but when the 970 is enabled, the fault returns.

Deffo RMA time.
 
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