PC would not POST at default timings

PaulProteus

PaulProteus

PaulProteus

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24 Dec 2004
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I have just received my replacement 2x1Gb Patriot 3200LLK 2-3-2-5 (I had faulty 2x512Mb 3200 XBLK 2-2-2-5).

If I try to manually put the default timings the PC does not POST. Fortunately I have provisional memory and could change the BIOS to Auto.

In that case it POST but the timings are 2.5-3-3-5. I have not yet played with the voltage, (the reccommended is 2.7V).

My motherboard is ASUS A8N Sli Deluxe and the VDIMM is at Auto.

I suspect that the mobo could undervolt the memory but have been wondering what the default motherboard VDIMM is.

If this does not work, is this a good reason for RMA (which I do not fancy tbh given the time scale and all the problems I had with import tax, etc.)?

Any comments/advice will be highly appreciated.
 
Rob43 said:
Can't you try & give it 2.8v & see if it boots then ? Like you say it may be undervolting
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Hi Rob,

I did try to raise the VDIMM to 2.8V but no joy either.

I have decided to RMA the sticks. I am not asking for anything more but to have the claimed timings, and the memory is expensive even now when DDR is leaving the scene. I have had tighther timings (2-2-2-5) with the same board and did not have any problems. I have also asked ASUS for any compatibility issues but I now firmly believe it is the memory sticks. Moreover there are some black marks on both sticks from permanent marker, that should not be there at all. It seems as if someone has checked them out for something in the past. The same sticks might have been RMA-ed by someone in the past and they simply got rid of them sending them over.

What are my chances if the memory runs Memetest and Memtest86 with no errors but at RELAXED timings and will never POST at the claimed ones?

Cheers.
 
Mundu said:
I swear I have the same problem with my patriot memory. ATM I'm running them at the defualt timings but at DDR333 not DDR400. I've tried upping the volts but I get to the stage when I have to reset the CMOS because the PC won't boot up.

I've had this problem since I've had the memory but didn't think much of it at the time.
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This is a too expensive memory to let them off the hook (It is still £ 190 in the UK). I am going to start another RMA. The price is because they claim tight timings. If they cannot perform as they say then they should either drop the price or RMA the products that are faulty.

Is yours 2x1Gb 3200LLK?
 
Mundu said:
Mine are these. 2x1GB 3200 LL. Should I be able to run mine at the quoted timings and speed? I can only get mine to the timings they claim if I run it slower.

I just read they have a lifetime warranty so I might pursue them aswell.
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These are exactly the same. I have already sent them an e-mail explaining the situation.

You could have a look at a famous US on-line retailer - "old" egg. People have left comments on that memory and there quite a few that have had similar problems, RMAed the sticks, got new ones - problems solved.

You might be lucky if yours are less than one year old as you could RMA them locally. I have to return mine to the US which is a pain in the back side (more than one year old).
 
Mundu said:
I've just emailed them too. Don't know why I left it so long. :( I've had them for over a year now. :(
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Hi Mundu,

Have you heard from them?

I have been asked to do things I had already done or for e.g. whether I had a second PC to check the memory.

Have you succeeded in getting your RMA number?
 
I also think that this is great memory but it looks as you have to be lucky to get the right kit of matched sticks.

I hope that this time I would get working pair and really enjoy their performance.
 
I guess this is part of the written instructions and they simply blindly follow them

I had exactly the same mail, I will not be suprised if the punctuation was the same.

After several suggestions on their side, and my replies I have finally got RMA number. I am sending mine on Monday morning.

BTW have you experienced any no POST outcome if you had the memory timings on manual with the claimed timings and voltage?
 
Hi Mundu

In the beginning of February I sent my modules back for replacement and I have not heard anything from Patriot since then. I know for certain that they have got my modules and these have been there for more than two weeks.

Have you managed to get yours sorted? Have you received the replacement and if yes, do they do as it says on the tin?

Cheers.
 
Mundu said:
Mine's allready in the US according to royal mail.
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I meant the moment when you find that someone has signed for it. Theye give you the time and the day. I was pleasantly suprised by this. It is not DHL but still ten times cheaper :)
 
Mundu said:
Heard anything yet? Have you actually had confirmation of delivery yet? Mine's been saying it's been passed over to the American postal service for ages now.
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Mine was delivered at Patriot on 7th February. Since then I have been waiting. I had to call them and was told that they were going to send it. Later it turned out that they were about to send it somewhere in the US.

I am expecting my memory to be dispateched anytime now.

It took a bit longer for Royal Mail to drop the parcel.
IIRC Royal Mail could trace it for you after 14 days have passed and the parcel had not been delivered.

Why do not you call them?

In case you would like to talk to the RMA department I will send you the number.

Good luck!
 
Mundu said:
Good news the RAM arrived today but it still doesn't work at the stated speed/timings!

I thought the system tested sticker was a good sign but obviously not.
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I had mine on Monday but have been too busy to put it in the PC. I also have the sticker (in fact I was told that they are double checking it) but it might not mean much. :rolleyes:

Would it run if you go to manual and push it? I hoped that it will be automatically recognised.

Post your observations and good luck!
 
Hi Mundu,

I have just installed the newly arrived two memory sticks. Initially when on Auto the memory was not recognised, but then I applied manually the factory settings and it ran it smoothly.

Have you tried to do this in the BIOS and see whether it would boot?
 
Mundu said:
Been running them manually but no like. I'm going to try and up the volts and see what happens but patriot said they'll send out a prepaid label.

This is really annoying. Obviously it wasn't tested.
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You might have to wait a bit but they will sort it out.

I tried upping the volts with my previous pair of sticks but it did not help at all. Moreover I do not like the idea of pushing it too much.
 
Mundu said:
Been running them manually but no like. I'm going to try and up the volts and see what happens but patriot said they'll send out a prepaid label.

This is really annoying. Obviously it wasn't tested.
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Hi Mundu,

I have been testing my memory and found out that my memory is borked.

You did mention "prepaid label". Does this mean, they will cover the expenses?

I am going to talk to them as the situation is unbearable. Memtest86 did not find any errors but as soon as I start ORTHOS the system becomes unstable after 15-20 secs.

I will try to up the voltage a bit, up to 2.8V and see what happens.
 
Mundu said:
The first time you send the memory out you'll have to pay but these were my replacement sticks whichstill don't work.
Click to expand...

This means that I am in with a tenner. I send their replacement back and paid the expenses. I should have known.
 
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