Hi guys,
Wondering if maybe someone can help. I've just built a new PC and put in the MSI Z370 Carbon Pro. All working beautifully. Only thing that's bugging me now is I can't seem to wake the computer from sleep with either the keyboard or my mouse.
So I'm using a Bluetooth Surface Keyboard. I have a dual Wi-Fi/Bluetooth adapter plugged in to a PCIx slot on the board that it's connected to.
For the mouse, it's a Microsoft Wireless Mouse 8000 connected to its own Bluetooth USB receiver.
The Wi-Fi/Bluetooth card gets power from one of the USB slots on the board so I think the PC seems to be turning off all USB power in sleep mode as the Bluetooth light goes off on the PCIx board but the Wi-Fi one stays on, so I can only assume this is the reason for the Bluetooth keyboard not being able to wake it up.
As for the mouse not waking it, I'm not sure. It seemed to wake it fine on the old motherboard.
I've tried going in to Device Manager and I've pretty much unticked the computer can put this device to sleep on everything that says USB Device/Mouse/Keyboard/Bluetooth and also in power settings I tried disabling the USB selective disabling but none of this has worked.
Anything else I can try? I'd like to be able to wake the computer without having to press the power button again. Lazy I know, but small things!
Wondering if maybe someone can help. I've just built a new PC and put in the MSI Z370 Carbon Pro. All working beautifully. Only thing that's bugging me now is I can't seem to wake the computer from sleep with either the keyboard or my mouse.
So I'm using a Bluetooth Surface Keyboard. I have a dual Wi-Fi/Bluetooth adapter plugged in to a PCIx slot on the board that it's connected to.
For the mouse, it's a Microsoft Wireless Mouse 8000 connected to its own Bluetooth USB receiver.
The Wi-Fi/Bluetooth card gets power from one of the USB slots on the board so I think the PC seems to be turning off all USB power in sleep mode as the Bluetooth light goes off on the PCIx board but the Wi-Fi one stays on, so I can only assume this is the reason for the Bluetooth keyboard not being able to wake it up.
As for the mouse not waking it, I'm not sure. It seemed to wake it fine on the old motherboard.
I've tried going in to Device Manager and I've pretty much unticked the computer can put this device to sleep on everything that says USB Device/Mouse/Keyboard/Bluetooth and also in power settings I tried disabling the USB selective disabling but none of this has worked.
Anything else I can try? I'd like to be able to wake the computer without having to press the power button again. Lazy I know, but small things!