PCP with damage

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My PCP deal on my 208 is up early next year so considering what to do next, but for the hand back of this car there's a few issues:

1) Scuff mark on rear bumper
2) Crack on mirror (there's a glass/plastic bit on the outer side of the mirror, someone has obviously opened their door and hit against my car so it's cracked it)
3) 3 scratches down 2 doors (car got keyed a few months ago)

So really just trying to understand what the process is when I hand the car back.

Once I get a new car sorted I'll need to contact them at least one month before end of contract to state I don't want to pay the balloon payment, I'll presumably need to go somewhere for them to assess the car and quote me for the damage?

Can I then get another quote if I deem this as excessive?

Any idea rough costs for the above?
 
All cars being returned are assessed under fair wear and tear policy.

https://www.bvrla.co.uk/fleet-services/fair-wear-and-tear.html

See if they fall under that.

Wife's Sportage went back this week after 3 years - chap took around 30 minutes assessing it all and emails a report to me about the condition before he left with it.

I buffed out some scratches myself, couple of chips I also filled myself. Aside from that - you can get them repaired yourself if you wish, you can also just leave them and you'll be charged by the lease/dealer etc - This is usually more than it would cost to get them done yourself.

Without seeing the damage it's hard to say - If the scratches are deep/down the metal, then you'll not buff them out.
 
If you are getting another car, why not just part exchange and give them the settlement figure?
That way you avoid any argument of damage as they just value the car accordingly.
That’s how I always work and never had an issue with minor damage. Seem less picky than when handing back from experience - I did it once.
 
All cars being returned are assessed under fair wear and tear policy.

https://www.bvrla.co.uk/fleet-services/fair-wear-and-tear.html

See if they fall under that.

Wife's Sportage went back this week after 3 years - chap took around 30 minutes assessing it all and emails a report to me about the condition before he left with it.

I buffed out some scratches myself, couple of chips I also filled myself. Aside from that - you can get them repaired yourself if you wish, you can also just leave them and you'll be charged by the lease/dealer etc - This is usually more than it would cost to get them done yourself.

Without seeing the damage it's hard to say - If the scratches are deep/down the metal, then you'll not buff them out.

I reckon I may get away with the bumper, but the mirror has a bit of plastic/glass that's cracked so I don't think it'll constitute as fair wear, the keying is also quite deep and it's most of the way along both door panels so I reckon I'd need to get both repaired or trust they'd give me a fair quote.

If they give a quote which is excessive can I still get it fixed independently?

If you are getting another car, why not just part exchange and give them the settlement figure?
That way you avoid any argument of damage as they just value the car accordingly.
That’s how I always work and never had an issue with minor damage. Seem less picky than when handing back from experience - I did it once.

So what's the process for that?

Get settlement figure from finance company > Look at new cars > State I want to part exchange my current PCP car > Get valuation on current car and provide them with the settlement figure > They pay off finance directly if they value car at or above settlement figure?

I assume if they then say the car is £300 less than settlement figure then I have to make up the difference? Similarly if they say the car is £300 more than settlement figure than that goes towards the deposit on the new PCP car?
 
Pretty much that yes. PCP is just HP with a balloon really. Go find a car you want. Get a trade in price. Tell them it’s on finance and they can settle direct. If it’s worth more than settlement they will roll rest into deposit. If not you can pay the difference.

I’ve done that 4 times in 3 years when switching PCP deals. Yet to make it to the end of a deal and not get bored of a car.
 
I reckon I may get away with the bumper, but the mirror has a bit of plastic/glass that's cracked so I don't think it'll constitute as fair wear, the keying is also quite deep and it's most of the way along both door panels so I reckon I'd need to get both repaired or trust they'd give me a fair quote.

If they give a quote which is excessive can I still get it fixed independently?



So what's the process for that?

Get settlement figure from finance company > Look at new cars > State I want to part exchange my current PCP car > Get valuation on current car and provide them with the settlement figure > They pay off finance directly if they value car at or above settlement figure?

I assume if they then say the car is £300 less than settlement figure then I have to make up the difference? Similarly if they say the car is £300 more than settlement figure than that goes towards the deposit on the new PCP car?

Yes the door panels will need to be resprayed.

No they don't give you opportunity to get it done independently, once it goes back you'll get a bill for repairs.

It's best to arrange the repairs before it goes back, also make sure it's MOT'd if required and all roadworthy we have had cars to be refused to be collected because a tyre was just under the 1.6mm minimum thread.
 
Pretty much that yes. PCP is just HP with a balloon really. Go find a car you want. Get a trade in price. Tell them it’s on finance and they can settle direct. If it’s worth more than settlement they will roll rest into deposit. If not you can pay the difference.

I’ve done that 4 times in 3 years when switching PCP deals. Yet to make it to the end of a deal and not get bored of a car.

Out of curiosity, of the 4 times how many times have they valued the car more than the settlement figure? WBAC has valued the car at 5k just based off their web valuation (realistically probably around 500 less for the damage above).

I assume the settlement figure is a bit less than what's remaining on the finance (i.e. I currently have 8 payments + balloon payment left, but I'd imagine settlement is what's remaining on finance less interest plus some kind of charge for early payment/admin charges)?

Yes the door panels will need to be resprayed.

No they don't give you opportunity to get it done independently, once it goes back you'll get a bill for repairs.

It's best to arrange the repairs before it goes back, also make sure it's MOT'd if required and all roadworthy we have had cars to be refused to be collected because a tyre was just under the 1.6mm minimum thread.

Ah okay, my only concern is if I get it done through some other company like ChipsAway then during their inspection they can see its been done, so it really comes down to whether finance companies are typically good with repair costs or not, but I guess unless someone has specific experience with PSA I won't know and even then it probably differs by region/inspection place.
 
As suggested see how much part ex you'll get. I had a mini on PCP with a giant scratch down the side. Outstanding payment was 7k, dealership valued it at 7.5 and settled the finance so I was £500 cash towards my deposit and no headaches with an inspection. All I had to do was buff some wax over it as it was a clear coat scratch. :p
 
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