Associate
I had a new boiler installed with a power flush and new magnates filter in summer 2023. Its an ideal LOGIC MAX COMBI2 C24 boiler.
My old boiler was only 6 years old but ended up getting dirty water backed up into the boiler.
Since installation there has been numerous problems. Primarily build up of sludge in the radiators. Since installation the company that fitted it have flushed the system 3 times and put in inhibitor. The problem being solved for a few months each time.
In only this short time they also had to change the diverter valve. Ideal boilers themselves have looked at the boiler a year ago and said it was full of dirty water. They replaced the pressure relief valve and vessel.
Today I noticed the radiators once again are hot at the top cold at the bottom. Bled the rads and cleaned the filter but very little change.
I am now out of warranty with the company that fitted the boiler. I do have a 10 year warranty with Ideal for the boiler. The owner of the company that fitted the boiler gave me his personal number last year and assured me that I won’t be left high and dry with this situation. My big concern being that what killed my old boiler is once again doing the same thing with this new boiler.
Does anyone know of any other problems that could be causing this persistent sludge build up? The company that fitted the boiler - whilst being helpful with flushing the system multiple times under warranty, are maybe ignoring/ not seeing another underlying problem.
Having to flush every 6 months to keep the sludge down seems excessive. But if I don’t it seems my new boiler is heading for the same fate as my previous boiler.
Any help would be greatly appreciated!
Thanks
Steve
My old boiler was only 6 years old but ended up getting dirty water backed up into the boiler.
Since installation there has been numerous problems. Primarily build up of sludge in the radiators. Since installation the company that fitted it have flushed the system 3 times and put in inhibitor. The problem being solved for a few months each time.
In only this short time they also had to change the diverter valve. Ideal boilers themselves have looked at the boiler a year ago and said it was full of dirty water. They replaced the pressure relief valve and vessel.
Today I noticed the radiators once again are hot at the top cold at the bottom. Bled the rads and cleaned the filter but very little change.
I am now out of warranty with the company that fitted the boiler. I do have a 10 year warranty with Ideal for the boiler. The owner of the company that fitted the boiler gave me his personal number last year and assured me that I won’t be left high and dry with this situation. My big concern being that what killed my old boiler is once again doing the same thing with this new boiler.
Does anyone know of any other problems that could be causing this persistent sludge build up? The company that fitted the boiler - whilst being helpful with flushing the system multiple times under warranty, are maybe ignoring/ not seeing another underlying problem.
Having to flush every 6 months to keep the sludge down seems excessive. But if I don’t it seems my new boiler is heading for the same fate as my previous boiler.
Any help would be greatly appreciated!
Thanks
Steve