Phanteks reps on this forum ?

noobftw · 14 Jul 2015 at 19:15

Basically what the title says, would be great to speak to 1

Rustyone · 14 Jul 2015 at 19:28

noobftw said:
Basically what the title says, would be great to speak to 1

You could try thier own forum...

http://phanteks.com/forum/forum.php

noobftw · 14 Jul 2015 at 19:45

i cant even register on the forum, i have been trying for about 10 mins and have answered the ''What is the name of our first CPU Coolers?'' several times but it keeps failing, am i an idiot or is the site being iffy :/

BriT · 14 Jul 2015 at 20:07

Their forums are pretty pointless as there so slow.

noobftw · 14 Jul 2015 at 20:07

i emailed support anyway

Phanteks_Care · 15 Jul 2015 at 09:29

you can mail me directly at [email protected] if there are any issues

Random Guy Esq. · 15 Jul 2015 at 12:03

Phanteks Care, tell your bosses that we* want to see a Phanteks cube case!

* we = I

Phanteks_Care · 15 Jul 2015 at 13:02

Random Guy Esq. said:
Phanteks Care, tell your bosses that we* want to see a Phanteks cube case!

* we = I

lol, i will notify our designer

noobftw · 15 Jul 2015 at 14:18

Just wanted to say a big thank you to the Phantek Support guys as my Enthoo Luxe that shipped from overclockers uk came with the front housing and the psu cover scratched and dented, and no i did not want to go through shipping the thing back after i put my system in it lol :/

Anyhow Phantek are sending me the parts that were damaged so im well chuffed with that, and the best thing about it is that i only had to send them 2 emails and it was sorted - awesome customer service

Kurgen · 25 Jul 2015 at 00:16

broken top cover

the plastic clips broke off when i pulled the top cover off.. not sure if its the way pulled it.. or if broke in transit.. ( a little bit of bad design thou!) anyway emailed phanteks, they asked for photos and invoice, which i emailed back.. they sent me new top cover

good support and good response time..

only problem is the case is HUGE lol

colinmcr · 25 Jul 2015 at 05:04

@ Phanteks Care... Please pass back to head office to give us some after market options for clear side panel windows, would love to change mine to something clearer for my Primo and my upcoming EVOLV ATX build. I also would love the led strips you put in the black/gold Primo for mine which were blue for my Midas build.

@ OP glad you got it sorted, hope you don't mind me adding my 2 pence worth