Phanteks RGB strip not working

[Matty Giles]

Recently I purchased some phanteks rgb strips ( 2 x 400mm) and plugged them into a addressable gen 2 rgb header on my motherboard. However when i tried to control them with the software I am getting no response from them apart from a single bulb which switches on and of sometime. Am I doing something wrong or is there something wrong with the strip? Thanks

 

[Hyburnate]

Can you post some photos please? Try the software that is provided by your motherboard manufacturer.

Are you plugging in the header which is two pins, blank then a third pin?

 

[Brizzles]

RGB is different to ARGB

The RGB strips will have 4 pins/holes ( 12volt )

The ARGB strips will have 3 pins/holes ( 5volt )

You cannot interchange them

 

[Hyburnate]

RGB is different to ARGB

The RGB strips will have 4 pins/holes ( 12volt )

The ARGB strips will have 3 pins/holes ( 5volt )

You cannot interchange them

Exactly this @Matty Giles, so you need to either send us a photo of the header you're plugging into and then connector on the strip or model numbers

 

[Matty Giles]

how do I upload images because I am not sure what their URLs are? Thanks

 

[snips86x]

how do I upload images because I am not sure what their URLs are? Thanks

Use a image hosting site and post the BbCode.

 

[Matty Giles]

[/url] upload images[/IMG]

[/url] upload images[/IMG] Thanks

 

[Matty Giles]

Sorry I don't think those worked but here

Thanks

 

[Brizzles]

Sorry I don't think those worked but here

Thanks

Neither did those

Use Imgur.com

Drag your image into the screen > Put mouse over image > top right next to 'Copy Link' click on the 3 dots > 'Get Share Links' > then click copy link and paste it here

 

[Matty Giles]

https://i.imgur.com/7fh6CmB.jpg[/img]
https://i.imgur.com/UfOIAiL.jpg[/img]
Hopefully that works, Thanks

 

[Hakanese]

May be missing my mark, but I think it's the RGB header you want to be plugging them into. if you plugged them into the aRGB header that's a 5volt output RGB is 12V if it's the Phanteks branded LED strip that needs to go into the RGB header next to the a(dressable)RGB.
If you're lucky you will have damaged nothing, at worst you may have blown out that aRGB header

 

[Matty Giles]

May be missing my mark, but I think it's the RGB header you want to be plugging them into. if you plugged them into the aRGB header that's a 5volt output RGB is 12V if it's the Phanteks branded LED strip that needs to go into the RGB header next to the a(dressable)RGB.
If you're lucky you will have damaged nothing, at worst you may have blown out that aRGB header

The phanteks are 5v and have a slot dimmed out so they wouldn't fit into the 12v rgb header

 

[Brizzles]

You are looking for this connector on the phanteks strip ( i've got the same )



plug that into the header you circled

 

[Matty Giles]

Yeh that's exactly what I did and got only a little green light coming from it

 

[Hakanese]

So you have the Phanteks Neon Digital Rgb Led strip?

 

[Brizzles]

Yeh that's exactly what I did and got only a little green light coming from it

What software are you using ?

Is there a button in the software called ' calibration ' ?

 

[Hakanese]

what software are you running to control your lighting?

 

[Matty Giles]

Yes I have the digital rgb led strips from phanteks. I am using armoury crate and there is no calibration button on there. Thanks

 

[Brizzles]

Plug another argb device ( fan etc. ) onto the header you circled ( This wwill rule out the header )

 

[Hakanese]

Not even select argb strip?
Open armoury, click on Aura sync, click select all compatible devices to sync