I placed an order this afternoon that contained 13 seperate items. 17 minutes later i receive an e-mail telling me that it has despatched! Are they employing Olympic atheletes in the warehouse these days or are they just serving very strong coffee? 
Phenomenal service from OCUK
- Thread starter Spudgun
- Start date
Klo said:Isn't it completly automated? I don't really know how these things work.
But the guys in the warehouse have to take the automatially generated picking list then grab them off shelves and put them alltogether in a big box
I am assuming anyhow 
Thanks. Our systems have been improved quite a bit over the last year or so to make despatch as quick as possible.Spudgun said:I placed an order this afternoon that contained 13 seperate items. 17 minutes later i receive an e-mail telling me that it has despatched! Are they employing Olympic atheletes in the warehouse these days or are they just serving very strong coffee?
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- 30 Dec 2003
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Spie..whats the quickest i would get my mobo replaced? rang this morning and tried what was suggested. Still no luck, i will be sending on monday.
Bit of a thread revival. But I gotta say. A few days ago I went to the place where they wear purple shirts, looking for a quick keyboard fix. It was 5 minutes to store closing so I bolted through the door.. Only to be told that they would not be serving me, due to them closing in 5 minutes.. I mean, fair enough I was only looking for a throwaway keyboard, but who knows, I could well have been looking for a scarily overpriced GFX card etc. Anyway, it proved to remind me why I generally choose to shop at OcUK. When I purchased my last brand new GFX card (an x800 from OcUK) it was faulty. I stopped off at OcUK on a bit of a whim, I really didnt want to wait for the RMA and was fairly close. When I walked in they were closing up (and here's the difference).. The guy at the desk had a look through my papers (he was a blonde guy with a distinctive tone) and then spent 15 mins sorting my order out. I walked out with a new card a good 15-20 mins after closing. I don't really agree with some of the spies personal views (on the board), but as a consumer I couldnt ask for much more (especially since the phone lines seem to have picked up). In-fact i've not really had a bad word to say about OcUK, and generally (competitor forums/in rl) i'm quick to air grievances. Word up.
Aye I've ordered from them twice and both times the delivery has been very quick. I ordered my asrock board from another online company as OCUK for some reason don't have it. A few days later I ordered the Processor and some AS5 from OCUK. Guess which arrived first 
The delivery and sales are top notch
The RMA still lives a bitter taste in my mouth from the previous disasters i felt really used and abused by overclockers. I still spend my money at ocuk but i end up very worried about the end result.
Should a customer feel this way?
The RMA still lives a bitter taste in my mouth from the previous disasters i felt really used and abused by overclockers. I still spend my money at ocuk but i end up very worried about the end result.
Should a customer feel this way?