Philips 200W6CS Died On Me

Pac3y

Pac3y

Pac3y

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Joined
24 Mar 2003
Posts
1,877
Location
Rotherham
My Philips 200w6cs died on me yesterday. Just browsing a webpage and poof!! The screen goes black. Thought it was my computer being silly at first but then tried my 360 and no video from that either! :(

Anyhow it powers up but I get nothing onscreen. Just wondering has anyone ever dealt with Philips warranty returns? It taken me ages to get them to spell my name correctly and hasn't really filled me with confidence! They didn't have stock of my monitor and stated it would take up to 2 days to get the stock! not very happy! :(
 
Well looks like I will have to keep bugging them then. Using a very old monitor atm the screen shakes and its the size of a car! :p
 
I called them yesterday and they now state 5 days?! :( I also tried changing my contact number with them, and it took them 12 mins for the guy to grasps onto what I wanted to do.

They also told me this time not to even box the monitor, but just give it to the carrier without any leads etc. So just the bare monitor I find this a bit odd?

Anyhow they are a joke and I will never buy a Philips screen now. Which monitor are you waiting for mate? and how did it die?
 
The monitor itself was ace. Its just a big shame with the support side. :( I'm also worried that I'm gonna get a replacement 05 version unlike the better 00 version you get from ocuk!
 
Just gave them yet another call and still no stock. Tried snagging an upgrade but the guy stated "the computer says no" in Dutch! And found out they still had my address wrong!!!! FOR GODS SAKE!!!!! :D

I strongly advise not getting a Philips monitor now to anyone. They're good whilst they last but the support is the worst I have ever come accross.
 
Get them phoned mate! just rang them and they shipped mine. :) said I could even get it tommorow! fingers crossed! :)
 
Also just to note this time they told me to remove the stand/base. Thing is mine came with it allready attached?!?!
 
Just rang them to confirm as I can't trust them now. And its deffo been shipped. Got shipped this morning around 3am. And the person I spoke with could actually speak good english! :)
 
Its still not come mate. Was supposed to be here today! I've given up hope and I really do advise anyone considering a Philips screen to stay well away!!!!! :( Oh and I did give them yet another ear full today. Found out they pass on most warrenty cases to these guys www.invec.co.uk
 
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Yep worst service ever. And to say we are just going to get refurbs is damn right annoying. I've given up on them now and gone for a new screen allready!! I'm going to be complaining in writing they shouldn't be allowed to get away with this. :D
 
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Oh my god check this out!! :D Just rang them and I said where is my monitor! the lady didn't know?! but now the system is showing its been given to someone else. Well I flipped to tell you the truth, and she has allocated me yet another screen and promised me it will be here next week tues or weds. I really don't think its going to turn up now after this. Like I said before people please don't get a Philips screen.
 
The philips is working great. But still using the PC with the sammy at the moment. Its an amazing screen! :)
 
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