phone line static/noise

void · 30 Mar 2009 at 20:40

recently got o2 broadband at home, and weve put a two filters on the two downstairs phones, but we still get a huge amount of static on the phoneline, meaning we have to switch of the router to make phone calls or hear the person on the other line.

whats the solution?

Burnsy2023 · 30 Mar 2009 at 20:43

Do you have filters on all devices connected to the line? If so, is it noisy without the router plugged in?

void · 30 Mar 2009 at 20:45

we've only got 2 filters plugged in at the moment, both in use downstairs, so the upstairs phone is connected to the bt line without a filter. is this the source of the problem then?

yeah, with the modem off the static is gone

Burnsy2023 · 30 Mar 2009 at 20:47

void said:
we've only got 2 filters plugged in at the moment, both in use downstairs, so the upstairs phone is connected to the bt line without a filter. is this the source of the problem then?

Could well be. All devices need filters, that includes the router.

void · 30 Mar 2009 at 22:12

ahh god damn it, theres a phone hard wired into the main socket

pennywise · 30 Mar 2009 at 23:12

Snippity snip

marmalade · 31 Mar 2009 at 17:45

Clean up your wiring! Get an competitor; you were warned master socket faceplate and filter all of your telephone lines from there running a direct line from the master socket to the router. As stated all telephone lines must be filtered - preferably with good quality filters. Course there is also the BT filtered face plat but that is not so good.
http://www.kitz.co.uk/adsl/socket.htm
http://www.techradar.com/reviews/computing/networking-and-wi-fi/other/bt-iplate-465594/review

IAmATeaf · 31 Mar 2009 at 21:23

I get this on my line, this only has the single master socket, a filter plugged in and the phone and modem plugged into the filter. I've had BT in a few times to look at it but as when you disconnect the modem the noise disappears the phone line guy blames the router and the broadband guy blames the phone line. From what I know/overhead it's cause I getting reflections coming back up the line but have no idea how to get it fixed.