I recently sent off a passport picture for my passport application (not the UK) and my application was put on hold due to the passport picture not being of satisfactory quality. When I queried this they said the picture is lazer engraved on to the passport and it came out pixelated so was rejected.
The passport was taken in a passport booth and met all of the other requirements. The DVLA accepted another photo for my license renewal so I can't understand why the passport was rejected on the grounds of quality.
When I spoke to them she suggested I got this done at a photographer who will be able to offer a higher quality picture. Is this normal practice? How much is this likely to cost?
The passport was taken in a passport booth and met all of the other requirements. The DVLA accepted another photo for my license renewal so I can't understand why the passport was rejected on the grounds of quality.
When I spoke to them she suggested I got this done at a photographer who will be able to offer a higher quality picture. Is this normal practice? How much is this likely to cost?