Photoshop Upgrade

katie279 · 2 Feb 2020 at 10:22

Just tried with a brand new mouse (Microsoft intellimouse) and getting the same, I've uploaded a video so you can sort of see what I mean, mouse is moving smoothly throughout, but you'll see onscreen it hangs every 400px or so (this is on the 4k monitor)

katie279 · 2 Feb 2020 at 10:23

Note it's four monitors, but agree - ie this is just moving the mouse on a stock Windows install, very weird....

tamzzy · 2 Feb 2020 at 10:32

what are the resolutions of the 4 monitors?
have you tried with just 1 monitor?

katie279 · 2 Feb 2020 at 10:51

3 of them are 1920 X 1080
And the other is 3440 x 1440

One monitor worked fine, but starting to think I need to investigate combinations differently.

As mentioned, I have an XP-Pen 22 Artist as one monitor, so wonder if it's messing with things somehow...

katie279 · 2 Feb 2020 at 11:05

This is a similar symptom:
https://www.nvidia.com/en-us/geforc...conds-on-windows-10-multiple-monitors-gtx970/

Just can't tell if they're saying the 900 series just wasn't designed for 4k and needs replaced or if this is a bug that can be fixed...

tamzzy · 2 Feb 2020 at 11:22

katie279 said:
3 of them are 1920 X 1080
And the other is 3440 x 1440

One monitor worked fine, but starting to think I need to investigate combinations differently.

i suspect you're gonna have to try plugging in each monitor one at a time until the problem rears its ugly head to be sure

katie279 said:
if this is a bug that can be fixed...

from what i can infer it sounds like a (unfixed) bug

Quartz · 2 Feb 2020 at 11:43

katie279 said:
Just can't tell if they're saying the 900 series just wasn't designed for 4k and needs replaced or if this is a bug that can be fixed...

I had three monitors on a Maxwell Titan X without problem. But I have it in the back of my mind that the 9xx series cards cannot cope with four displays, so try removing just one.