Pipex to TalkTalk

Jano

Jano

Jano

Associate
Joined
31 Mar 2009
Posts
2,383
Location
Basingstoke, UK
Hi all,

My net connection is a rather old Pipex unlimited account, which I pay about £14 a month for. I have a dedicated BT land line that this then uses...

I've just been advised that Pipex have been taken over by talktalk, who we use for our main land line, and that included in our land line is a 10meg "unlimited" internet connection, so we could cancel the Pipex account, along with the BT landline, saving about £30 a month, and have what should be the same internet connection, all through talktalk, which, on the face of it, sounds great...

However, I have tried to steer clear of talktalk as I have heard nothing but bad things regarding their internet. Is this still the case, and if so, what alternatives are there?
 
They were, but to be honest I haven't had any contact with them for years other than the occasional letter so I didnt really notice.

I could also get sky broadband I guess, but again I haven't really heard anything good about them either. Can I even go with a different ISP if I get rid of the BT landline and just use the talktalk line, not really sure how this works now, as that used to be a BT line as well.
 
I've really not had a problem with TalkTalk.
I'm using their Business service - mainly because I wanted a static IP address.
But because I'm on the Business service I get priority service and some other bits & bobs.

Anyway, I'm on LLU, see 18mb/1mb which I'm happy enough with at the moment.
Had around an hour's worth of downtime in the 18 months I've been with them.

Didn't like their email support when I had an issue with billing, so I actually snail mailed them instead and got a far better response.
 
Been with talktalk from the start and tbh they were crap. But now there much better, internet speed isn't great (fast enough for streaming 720p all the time and at off peak 1080p as well, but not quite good enough for online gaming), however they havent had an outage in months if not years. Cant comment on customer service as ive never called them.
 
Not filling me with confidence :P With up to 7 different systems accessing the net from the house, probably 3-4 at most at the same time, and the occasional bit of gaming thrown in, I somehow doubt they will be providing the level of connection required.
 
Well it all depends on which exchange you're connecting to.
As I said above, I'm seeing 18mb/1mb and online gaming is no problem.
However I never had any problems playing games on my old 512k broadband connection (my first one) all those years ago.

You'd have to have a connection with very bad latency to be "not good enough for games" and I honestly don't know of any such broadband connection.
 
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