Pixel 8 Factory Reset Protection - Ideas to resolve?

[MrRockliffe]

Hi all

Merry Christmas for tomorrow

Weird situ, haven’t experience this before.



Have a Pixel 8 which I used for work. It was signed into my work account as the main account.



I recently left the company and my account has been deactivated. This has, in turn, reset the phone.



Great, I thought - I can just sign in with my personal account.


Wrong. It’s asking me to sign into the original account to unlock it. The problem is that this is impossible. I no longer work for the company and there’s not a chance they’re going to let me sign into that account again.




Does anyone have any suggestions before I contact Google?


Thanks!

 

[MrRockliffe]

Is it your phone or works? I doubt Google will help surely this is no different than what would happen if someone stole a phone and you removed the account remotely. Your not supposed to just be able to sign in with a different account.

If it is your phone, your account should be the primary account.

I can’t remember exactly the wording, but it’s asking me to sign into the work account essentially. Since it was a work phone (as in, a phone used exclusively for work) I only had that account on it, otherwise Google ends up using it for blinking 2FA if I’m signed into my personal gmail.

 

[MrRockliffe]

Only way I know is to sign back into the work account then remove it via the phone.

Yeah that’s what I’m anticipating, but that’s flat out impossible