Playing Ark then screen goes black but pc stays on...

Bone9

Bone9

Bone9

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17 Jul 2015
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As above guys just started to play Ark survival evolved again but have had the screen turn black and the monitor go in to power saving mode as its not receiving a signal anymore. The pc stays running all lit up with fans etc.

I tried the reset button which gave me 1 long beep and 2 short but then just stayed the same with the screen black. I have to power it down with the power button. Once its booted up again all is working fine.

Whats causing this? Is my gpu faulty?

Any suggestions?

Thanks.
 
Possibly but i have also noticed that when monitoring the temps in aquasuite web on my mobile the gpu temp says 0 when normally it will show the correct temp.

Also the gpu is on 100% load all the time in Ark but never exceeded 60c.

Just found this...

EDIT BY EVGA (8/30/2016)
We have identified this and can confirm that this occurs on a small number of 1080 FTW cards. We have found the root cause and have corrected it. If you are experiencing this problem please contact us directly at 888-880-3842 or at [email protected].
EDIT BY EVGA (10/24/2016)
Recently, there are many customers wanting to know more details about the EVGA GeForce 1080 FTW “Black Screen” issue and we believe we need to make a clear statement to clear all kinds of speculation.

The EVGA GeForce GTX 1080 FTW “Black Screen” issue was fixed as of the first week of September and this has been confirmed by all users who have received the replacement units with the issue resolved. Also, all new production has been confirmed to not have this issue after the first week of September.

This previous black screen issue was caused by On Semiconductor (VRM IC Manufacturer) VRM IC’s being out of spec, triggering the OCP (Over Current Protection) and will not cause any damage to your system. The percentage of the IC’s that were out of spec has been confirmed by On Semiconductor and is approximately 3% to 4%. Since then, EVGA and On Semiconductor have worked out the solution and RMA replacement action a couple months ago as we stated above. At this moment, all of the EVGA GeForce GTX 1080 FTW’s have been corrected and all products in the field are working properly.

If you have any questions, please contact our support directly at: [email protected].

Thanks,
EVGA
 
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