PLEASE HELP! Having trouble connecting to internet with new PC

[A Crazy Lemming]

I recently purchased a new desktop PC from overclockers.

AMD Ryzen 5 3600 6-Core Processor
32GB Ram
Prime B450M-A
Gigabyte Geforce GTX 1660 Super

At the time of ordering I purchased an optional wifi antenna to ensure I could get wireless. However since setting up the computer yesterday I have not been able to get a good or steady connection. Initially i thought this was due to the wireless antenna, however I have connected this to my laptop and it works no problem.

On occasions when I have managed to connect to the wireless I have found that the internet speeds have been severely throttled. The laptop returns a speedtest score of 38mbps, the new desktop with the same wireless connection is 1mbps, upload speed is barely registering at all. It makes no difference with a wired connection either, I get a slightly faster download speed of 2mbps, but this is compared to about 45mbps on my laptop.

Any help anyone could provide would be greatly appreciated, otherwise I will be getting back onto Overclockers tomorrow.

Thanks in advance,

Lemming

 

[fastwunz]

Have you installed the drivers for it?

 

[A Crazy Lemming]

for the wireless antenna?

 

[sideways14a]

Are the very latest drivers installed for everything? and i do mean everything...chipset/graphics ect..

 

[A Crazy Lemming]

@sideways14a its literally just out of the box from overclockers, i thought that would be done. how would i find out?

 

[A Crazy Lemming]

@fastwunz i tried installing the wireless adapter drivers....it now doesnt detect the adapter at all.

 

[mickyflinn]

Have you got the latest drivers for your motherboard ?

Download a driver update utility.

https://www.google.com/search?clien...DNy0xmAEAoAEBwAEB&sclient=mobile-gws-wiz-serp

 

[A Crazy Lemming]

cheers mickey will check that now

 

[mickyflinn]

cheers mickey will check that now

Let us no if it works.

 

[A Crazy Lemming]

Let us no if it works.

hey micky, updated the drivers. it brought me another megabytes worth of download. up to download of 3mbps now compared to 2 before. its all a little bit strange this one.

 

[mickyflinn]

Have you rebooted your router.

What is the model of the wifi adapter ?

 

[fastwunz]

Is the adapter very hot to the touch?

 

[A Crazy Lemming]

ive got a tp link archer t2u v3.

having real issues again today, connection has dropped right off again all the way down to 0.5mbps download and an upload of 1.5mbps. the laptop im posting this from is much better 36mbps download and upload of 8mbps. they are sat on the desk right next to each other. still having issues when plugged in via ethernet too.

 

[A Crazy Lemming]

Have you rebooted your router.

What is the model of the wifi adapter ?

ahh by wifi adapter do you mean my little usb attachment on the one built in to the motherboard. sorry im a bit of an idiot with these things.

the usb adapter is a tp link archer t2u v3.

 

[mickyflinn]

Have you tried the adapter in a diffrent usb port ?

 

[A Crazy Lemming]

Have you tried the adapter in a diffrent usb port ?

yep have used it in 2.0 and 3.0 ports

i get slightly better speeds in 3.0

just trying to boot windows in safe mode at the moment and see if that changes anything

 

[A Crazy Lemming]

ok so now im officially confused lol

i booted the computer in safe mode and connected via an extender with an ethernet cable. i got a download speed of 17.15mbps and an upload of 2.73

going to try the same thing now out of safe mode.

 

[A Crazy Lemming]

ok so exact same test with safe mode turned off, my download has been sapped to 4mbps and an upload of 2.97

so this means there has to be something that is throttling my speed right?

 

[A Crazy Lemming]

ok so exact same test with safe mode turned off, my download has been sapped to 4mbps and an upload of 2.97

so this means there has to be something that is throttling my speed right?

 

[A Crazy Lemming]

ok so exact same test with safe mode turned off, my download has been sapped to 4mbps and an upload of 2.97

so this means there has to be something that is throttling my speed right?

 

[A Crazy Lemming]

ok so exact same test with safe mode turned off, my download has been sapped to 4mbps and an upload of 2.97

so this means there has to be something that is throttling my speed right?

 

[A Crazy Lemming]

I think ive fixed it!

Used task manager to see what was happening at start up! Disabled windows one drive. Restarted ran a speed test, 22mbps download! What on earth lol.

Thanks to everybody who helped me along the way.

Lemming