Please help, I really need your help.

Muzy · 1 Aug 2006 at 20:16

I have Viewsonic vp171s,

once the system gets into windows, the screen turns black, the power button still on (which is connected to graphics card) (green colour).

I turn off the power button and give it 30 seconds. switch it Back On the desktop appears, after like 3 seconds, the screen truns black again.

I use DVI-D connection,

I tested the pc (graphics card with another monitor (samsung) everything is fine,

it seems Viewsonic has a problem.

help please.

Muzy · 1 Aug 2006 at 22:39

thanks, I got it from overclockers on the 11th of June 2005.

yeah I retested everything, Its the viewsonic's problem, lucky me I have 3 years manufacture warrenty.

I'm going to call them up 2moro mornin.....

Call Viewsonic on 0207 949 0307 for warranty on-site replacement service and D.O.A

right.. :confused:

Muzy · 2 Aug 2006 at 00:10

don't work, just a blank screen.

well, i have one option to do now, is calling the warrenty department.

many thanks to all of you.

Muzy · 2 Aug 2006 at 09:22

hades, thanks.

But I already called them up today. I love viewsSonic customer support. they are very nice people to talk with.

everything went smooth, the operator told me they are going to deliver to my address new model within 1-2 working days, and take the old one.

very happy.

cheers.