Please help. NTL + 360 = CONSTANT problems

Dark_Angel · 3 Aug 2006 at 16:32

Is anyone else having major problems with their NTL connection and the 360. I am so close to smashing my cable modem in half its not true.

I am constantly being dropped from games, every 10 minutes or so and my 360 loses connection, whether I am hosting or not. I literally have even tried plugging my 360 directly in to the cable modem, no joy, I try it around a next door neighbours who is using the 4MB service rather than the 10, and it works flawlessly.

I am using the old Terayon black mode (TJ210 I believe) and literally have even unscrewed the "aerial" cable at the back and tried it on a different one. I literally am being driven insane. Has anyone any ideas?

I literally am getting to the point where I cant even enjoy live!.

Dark_Angel · 3 Aug 2006 at 16:38

I rarely have the odd bit of trouble with the PC, but its very rare... I may get disconnected on CS every so often... maybe once every half an hour...

Dark_Angel · 3 Aug 2006 at 16:43

I take it back. I tried CS and I may as well not have bothered. I am lagging terribly. Normally its pretty bad on games, but today it is literally unplayable.

Street Fighter 2 = cuts out half way thru a match.
Perfect Dark Infection = Before a round is over goodbye connection to host.

Dark_Angel · 3 Aug 2006 at 18:13

Is it worth calling NTL and asking them to test my line? maybe trying to convice them for a more up to date modem or something?

Dark_Angel · 3 Aug 2006 at 19:55

memphisto said:
another method of getting a new modem (as i believe strictly speaking they would charge you £50 for one) is to ask nicely for one then if they dont tell them you want to cancel. You'll then go through to retentions (where I used to work) and boom easy save, they'll get you one out for free.

annoying but unless they have changed something in the month since i worked there should work no problem.

Hmmm, am I reading your post wrong, or are you saying that if I want a newer modem, that they will charge me £50 for it? :eek:

Dark_Angel · 3 Aug 2006 at 23:19

So pretty much I am best to say that I think there is something wrong with my cable modem, because I am getting constant disconnects with the internet, and tell them that the modem resets itself randomly and I want an engineer to take a look at it?