Please help!!! What is wrong with my PC?

justmegreg

justmegreg

justmegreg

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Joined
15 Jul 2008
Posts
4
Hi all,

Just bought a new PC and it came today but when it boots up it freezes...

Basically i started it for the first time and it froze... i thought that perhaps there was too much power being drained from the power point so i adjusted somethings. However, this only made the computer get into windows and it still froze. However, when i turned my fan (a desktop fan not a computer fan) on it froze for some reason - the fan was in the same socket as the computer.

I gave my computer a totally independent socket and yet it still freezes. Whilst it was being built i was told there was some memory problems - but they said that it had been fixed. I have fiddled with the RAM - switched around which unit is in which socket etc - no avail - still crashes.

Im not massively computer literate but I know a few things.

Here are my PC specs
I think i will be sending this thing back - any help would be appreciated though!

Thanks

Intel Core 2 Quad Q6600 2.4GHz

Patriot 4GB PC2-6400 C4 Extrem

Sapphire HD 4870 512MB PCI-E2.

Asus P5Q-E iP45 Socket 775 Mot

TP-Link 108M Wireless PCI Adap

500Gb Hitachi Deskstar P7K500

OCZ 700W SLI Ready GameXStream

Antec NSK4000 Blk/SilverTower

22 x Samsung DVD±RW Black,

22" LG Widescreen TFT Monitor

Windows Vista Home Premium 64
 
As it's pre-built send it back or get their engineer out, you paid your money for a working machine which you have not got.
Start messing around you could void your warranty!
 
Don't think the problem is the power sockets, that wouldn't cause the system to freeze it would completely shut-off instead (with a good PSU).

IMO suspect the RAM. But as RJC adviced, contact the makers/builders technical support :)
 
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They didn't say how. However, when this test finishes I will phone them back and ask how it was 'fixed'.

But its been doing this memory test for 1 hour 10 mins now with no freezes or errors. So does this not suggest that the problem is not to do with the RAM? Odd how it therefore only freezes in windows... perhaps a problem with the CPU?
 
Possible the cpu cooler has become unseated during transit, therefore causing the processor to overheat when windows starts?

Make them fix it either way.
 
Stupid suggestion maybe but have you checked that the kettle lead going into the back of the PSU is firmly pushed in? :)
 
Right so after tinkering with the voltage and memory timings it still doesn't work. Therefore its all packaged up and is ready to be shipped back. I reckon the heatsink has come unseated too.

I want them to fix it though so they can deal with it from now on. Annoying none the less though.

Thanks for your help guys
 
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