Please help x399 PC headaches...

Lokken86

Lokken86

Lokken86

Soldato
Joined
8 Mar 2010
Posts
4,978
Location
Aberdeenshire
Hi,

Not sure where to start so I guess I'll give the full story and go from there. Bought a system with these specs;

1950x threadripper
Gigabyte Auroris Gaming x399 motherboard
8Gb corsair vengaence 3000mhz
corsair 850w psu
120Gb ssd

So the first issue I had was the PC would hang on the motherboard splash screen no matter what HDD I used to install windows on. I tried all day to get it working and was beginning to think the board was goosed but because I have no spare parts to test I just took the PC to a repair shop.

They got back to me and said everything is fine and the GPU was to blame (4GB rx480 Gigabyte gaming version) and that the PC was freezing with it installed. They said it worked fine using a 1080TI all night and "just get a g-force etc).

Took the PC home and right enough windows was freezing with the RX card, especially when I run anything 3d like 3d mark and etc.. I tried the card in my old pc ran some tests, worked perfectly. O.k so I tried another 480 and a 470, the only cards I have available and the same issue but all these cards work in other pcs.

**Eventually realized that installing Radeon settings or any GPU drivers would cause the issue. The PC works perfectly fine without the drivers installed. Rolling back to various drivers does nothing**

Next I thought I'd reinstall windows 10 or try windows 7. Unfortunately I have no idea how the repair shop even installed windows because when I try a reinstall I am still getting the hang at splash screen issue, which is leading me to believe maybe the problem is deeper than just the GPU. Since I couldn't get any of the cards to work so started to test the CPU and Memory and HDD.

Prime 5 I am getting rounding error something like "was 0.5 less than 0.4" and hardware failure. So I have tried each memory module individually to test and same thing. I have tried new motherboard bios and nothing. The cpu tests fine on it's own and temperatures are good (50c).

So now I am just getting tired. Do I just accept what they said and go buy a 1080? Surely I can't have 3 bad GPU's.
 
I would:

Upgrade BIOS to latest version if you haven’t already done so.

Reset BIOS defaults

Try the graphics card in another PCIE slot

What’s the power requirements for the GFX? the only other observation is that the nVidia cards probably consume less power
 
I've tried all that stuff. I'm using an 850w psu I don't think it would be an issue plus it's freezing a lot even in the desktop. Any game will crash within 10 seconds.
 
Quick update. I ran the Disk Checker and got Critical Struture Corruption Error BSOD. Tried to replicate the error by scanning the drive again and it's not doing it :/
 
Lokken86 said:
Quick update. I ran the Disk Checker and got Critical Struture Corruption Error BSOD. Tried to replicate the error by scanning the drive again and it's not doing it :/
Click to expand...

If card works in other PCs i would still suspect the motherboard, as above make sure BIOS is latest.

PS you know your mobo is quad channel and you should have 4 dimms installed not 2 (i doubthelp with your issues though)
 
Kurgen said:
If card works in other PCs i would still suspect the motherboard, as above make sure BIOS is latest.

PS you know your mobo is quad channel and you should have 4 dimms installed not 2 (i doubthelp with your issues though)
Click to expand...

I wasn't aware that it was optimal to use 4 dimms tbh. I was going to another 8Gb eventually but I guess I'll just do it now.

Basically tried everything with those 480s and cant get them working so I've left them in the old PC where they do seem to work (just about). Got a 1070 to see if it works like they claimed in the shop if not I guess the only only thing it can be is a faulty motherboard.
 
Kurgen said:
you could always sell the 480s on the MM you would get your money back as the market stands
Click to expand...
Looks I won't have to as it's much worse with the 1070. Now I just constant bsod "video scheduler internal error. Systems fine until the drivers are installed but the second it goes on it's constant bsod.
 
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