Please someone diagnose what is wrong with my system

Andybtsn · 18 Apr 2011 at 18:16

Hi guys,

I have an odd issue which I'm not sure where I start trying to diagnose where the issue lies.

Basically once Windows 7 has loaded I have to quickly press on Chrome and iTunes which I always use otherwise they just don't open. If I leave the Laptop idle the service will start but the application won't.

If I click on Chrome again, another service will start but not the app.

I used the Snipping Tool to take that screenshot and that took 2 mins to load but then I click on Paint and that opens but VLC doesn't. A bit bizarre.

All works fine in Safe Mode and usually rebooting the Laptop does fix things occasionally.

Any ideas?

encephalopathy · 18 Apr 2011 at 19:13

have you tried system restore and rolled back to see if that fixes it?

Andybtsn · 18 Apr 2011 at 21:36

I can't remember when it actually worked and I don't think I have any valid restore points.

asim18 · 18 Apr 2011 at 21:57

I get this very rarely. I click the icon several times and nothing happens. Then I look in task manager and it's loaded the .exe several times.

Quick fix is to end the all the affected processes, then try to launch the program again.

ash_scotland88 · 18 Apr 2011 at 22:18

I've been getting it with sim city4, but thought it was due to being an older title.

SoundsGood · 18 Apr 2011 at 22:42

AV isn't blocking some of the components is it?

Andybtsn · 22 Apr 2011 at 16:09

Well an update...

I wiped my Laptop, installed Win 7 again and all drivers and started again thinking it would resolve the issue, it had until today when I had Chrome open and opened iTunes, the service started, iTunes didn't!

It's really annoying me, I disabled the Windows Firewall and this never fixed anything, stopping the service and restarting doesn't fix things neither..

Any other ideas?!

quackers · 22 Apr 2011 at 18:21

Andy, have you tried an older version of Itunes out of interest? I don't use windows at home that much these days, but the new version of Itunes does seem to take an age to load and seems very buggy to me.

yashiro · 22 Apr 2011 at 19:20

A fresh install doesn't do this. So it's caused by something you're installing afterwards.

BigBoy · 22 Apr 2011 at 23:34

iTunes tbh!

Andybtsn · 22 Apr 2011 at 23:45

I haven't tried an old version of iTunes but I only use this program as an example, I have said also that after a while Chrome and VLC doesn't load neither!

BigBoy · 23 Apr 2011 at 00:29

iTunes has created some funny symptoms on many systems I have had the pleasure of fixing yours being some of them, even though the main iTunes program is not running all its helper services are and they still cause problems!

Have you tried it with iTunes uninstalled?

Andybtsn · 26 Apr 2011 at 20:54

After googling this problem it appeared it might have been down to the wireless drivers, Broadcom ones. People listed drivers that worked but these were from years ago so in the end I just use my Cisco wireless dongle and disabled the internal wireless. All seemed ok until now where the same scenario has happened.

I still think it maybe the Broadcom, I've uninstalled the drivers but is there any other way to permantely get of any other Broadcom 'bits' left in the os?

Oh and when these probems occur I can't get into Network and Sharing so it certainly feels like a networking issue..(forgot to mention this prior)

bledd · 27 Apr 2011 at 09:26

Check event viewer for hard drive errors, sounds to me like either a bad stick of ram or dying hard drive