please urgent help needed with Virus/trojan/spyware!!

Soldato
Joined
15 Feb 2003
Posts
10,137
Location
Europe
one of my flatemates, being a med student had to look up anatomy of an orgasm on the internet. Suffice to say loads of porn sites and other dodgy things came up during the search. As a result it seems her computer has been infected with spyware and a virus.

She currently has adaware (personal ed), spybot and AVG antivirus software.

I have run spybot which found 30+ incidencies of spyware, which i removed. However i then ran adaware which found the same (surely they should have been removed now.) in anycase i removed them again.

I then did a search with AVG which reported numours files to be trojans, which were removed.

However the problem still persissts. I believe that it is linked to internet explorer. I have deleted cookies, temp internet fies and clear history. I also set the homepage to something simple like google. Yet every time IE is launched AVG detects this trojan again. Also IE isn't keeping the homepage i set, once loaded it seems to change to someother page which i guess is where its downloading the virus/trojan.

I'm fast running out of ideas

How can i fix this?
 
since she got the laptop through uni and never had installation disks etc.. she called them up and they said there is no way to get rid of a trojan, which has me puzzled as i'm sure i've got rid of them in the past. Are they lying?

The trojan is link to IE AVG only comes up with a warning about it when IE is launched, firefox is fine.
 
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