Soldato
- Joined
- 22 Jul 2014
- Posts
- 3,927
- Location
- Oxon
Visiting my mum at the moment and she's been complaining about her internet for a while. I had a look and it's constantly disconnecting, literally every few minutes. The longest I've got it to stay on was last night for 4 hours, connected using G.dmt at 1mb/90kbps.
We had this problem before (with freeserve, then Orange, then O2 and now Plusnet), but it was particularly bad when we first switched to Plusnet and they sent out two engineers (their own and then Openreach), who checked all our wiring, the cabinet at the end of the road, and the exchange and they couldn't see what was wrong but they fitted a filtered master socket and it did improve for a while (best we got was 16mb staying on for days at a time). The speed is all over the place, sometimes 10mb, sometimes 5, sometimes 1.
My currents thoughts are to just sod it and get Virgin (we previously had telewest with no problems). We are due to get fibre this September, but my understanding is that it still uses the same copper wiring from the cabinet? If so, this problem could still occur if that's what's at fault?
Here's the current connection (for a whopping 3 minutes or so - I'm having to check it before I do anything
):
I'm going to go through the Plusnet fault nonsense today and see where that gets me, but I can't see anything changing without an engineer visit. Is Virgin the best solution?
We had this problem before (with freeserve, then Orange, then O2 and now Plusnet), but it was particularly bad when we first switched to Plusnet and they sent out two engineers (their own and then Openreach), who checked all our wiring, the cabinet at the end of the road, and the exchange and they couldn't see what was wrong but they fitted a filtered master socket and it did improve for a while (best we got was 16mb staying on for days at a time). The speed is all over the place, sometimes 10mb, sometimes 5, sometimes 1.
My currents thoughts are to just sod it and get Virgin (we previously had telewest with no problems). We are due to get fibre this September, but my understanding is that it still uses the same copper wiring from the cabinet? If so, this problem could still occur if that's what's at fault?
Here's the current connection (for a whopping 3 minutes or so - I'm having to check it before I do anything
):I'm going to go through the Plusnet fault nonsense today and see where that gets me, but I can't see anything changing without an engineer visit. Is Virgin the best solution?
