Soldato
Don't have a landline phone so my mobile is essential day to day.
I don't have spare phones lying about either... Well i might have a 6230 or something like that in a drawer somewhere but that's barely classed as a phone nowadays.
Not standard for Amazon or Logitech, they'd have sent a new one already.
Well surprise surprise, ended up having to go to Apple lakeside to get any action taken.
Flat out refused to replace the phone despite having proof that upon release these were swapped out with brand new in box examples due to this being a manufacturing error.
Offered to replace the screen, which I frustratingly had to accept, left me waiting 2 hours and then upon collection they informed me that the screen did not pass calibration and they'd swapped my phone out for a new (i.e. refurb) one.
Since then i've noticed that the frame has a couple of tiny marks on, but I cannot be going all the way there and back again so I'll have to keep this one.
Typical shoddy service from Apple. Really starting to consider other brands nowadays.