Porting number when you cancel contract within 14 days

[Martynt74]

I've just taken up a Sim only contract with 3. Got the text to say that the transfer is done. Put the Sim into my phone and my signal is poor. I've only got a few bars and no 4G at home.

I'm going to give it a few days but i'm already thinking of cancelling within my cooling off period.

What happens to my number if i do that? If i cancelled my contract would it just transfer onto a PAYG sim and i could then port the number to another sim when i take it out?

 

[Squink]

I think you obtain the agreement of Three and then simply port out to a provider of your choice. Then, you wait with your fingers crossed and hope that Three don't 'accidentally' send you a bill for all 12 months.

 

[Martynt74]

Haha close!

Rang Three, they eventually accepted my complaint and have already disconnected me. No idea when or even if i'll get a PAC code!

Glad i have my work phone!

 

[djcj]

If they have disconnected you/cancelled the contract already, then it is not possible to get a PAC. The number needs to be active to be able to port it.

 

[Martynt74]

Oh balls. Well this should be interesting to try and resolve with Threes useless customer service!

Had that number for years!